Export Coordinator - Hemel Hempstead, United Kingdom - Newstaff Employment Services Ltd
Description
Newstaff Employment Services are recruiting for an Export Coordinator to join a progressive manufacturing company.The Role:
The role involes ensuring all Export customer orders, enquiries and queries are dealt with efficiently and accurately so that customers receive the best service possible.
Role Responsibilities:
- Support export customers from enquiry to receipt of goods
- Maintain all key shipping documentation and records for internal and external purposes
- Work with and review performance of freight forward partners
- Process all customer orders and enquiries efficiently and accurately, and according to the legal requirements for exporting products.
- Identify and develop sales opportunities
- Ensure all leads are passed to appropriate contacts
Requirements & Experience:
- Previous experience of coordinating the whole export process, including working with freight forwarders ideal but not essential.
- Export/ Letter of credit experience ideal but not essential.
- Educated to GCSE/equivalent standard
- Literate, numerate, keyboard skills, PC literate
- Experience working with sales and/or service issues essential
- Experience working with external customers, repeat customers essential
Personal Attributes:
- A passion for customer service getting a result for the customer
- Attention to detail
- Ability to manage own time/prioritise
- Communication and listening skills
- Problem solving skills
Monday to Friday 9 am to 5 pm (preferred hours) though can consider 8 am to 4.30 pm
Salary:
£22,600 pa + Benefits:
Free car parking + Pension 3% employee and 5% employer, Free Tea / Coffee, 25 days annual holiday + Bank Holidays and company shutdown at Christmas.
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