Export Coordinator - Hemel Hempstead, United Kingdom - Newstaff Employment Services Ltd

Tom O´Connor

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Tom O´Connor

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Description
Newstaff Employment Services are recruiting for an Export Coordinator to join a progressive manufacturing company.


The Role:


The role involes ensuring all Export customer orders, enquiries and queries are dealt with efficiently and accurately so that customers receive the best service possible.


Role Responsibilities:

  • Support export customers from enquiry to receipt of goods
  • Maintain all key shipping documentation and records for internal and external purposes
  • Work with and review performance of freight forward partners
  • Process all customer orders and enquiries efficiently and accurately, and according to the legal requirements for exporting products.
  • Identify and develop sales opportunities
  • Ensure all leads are passed to appropriate contacts

Requirements & Experience:

  • Previous experience of coordinating the whole export process, including working with freight forwarders ideal but not essential.
  • Export/ Letter of credit experience ideal but not essential.
  • Educated to GCSE/equivalent standard
  • Literate, numerate, keyboard skills, PC literate
  • Experience working with sales and/or service issues essential
  • Experience working with external customers, repeat customers essential

Personal Attributes:

  • A passion for customer service getting a result for the customer
  • Attention to detail
  • Ability to manage own time/prioritise
  • Communication and listening skills
  • Problem solving skills
Personal Development, Training and Induction and Full structured on the job training will be provided.

Monday to Friday 9 am to 5 pm (preferred hours) though can consider 8 am to 4.30 pm


Salary:
£22,600 pa + Benefits:


Free car parking + Pension 3% employee and 5% employer, Free Tea / Coffee, 25 days annual holiday + Bank Holidays and company shutdown at Christmas.


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