Account Handler - Caerphilly, United Kingdom - Moorhouse Group Ltd

Moorhouse Group Ltd

Verified Company

Caerphilly, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Company
The Moorhouse Group specialise in the provision of Business Insurance Policies.

We pride ourselves in being a leading provider throughout the Commercial Market, of policies that may be unique to customers Business needs, in addition to Commercial Vehicle.

We are a high technology Company moving forward with innovative systems in the Industry.

We are committed to creating a working environment where people can flourish and find the freedom to fulfil their potential.

You'll be joining a specialist company with a reputation for delivering a first-class service, offering a range of products to our valued customers.

The Role
As our Account Handler, you will be reporting into and supporting our Key Account Executive Team.

Your primary function will be to take responsibility for the day-to-day management of our key accounts, responsibilities will include but not be limited to:

Ensuring accuracy, efficiency and professionalism when dealing with both client and insurer and conducting high quality work in relation to; New Business, Renewals, Midterm adjustments, Claims, Queries and Premium Finance Arrangements
Ensuring all business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Polices and Guides to Best Practice
Always promoting exceptional customer care standards
Developing and maintaining a professional working relationship with both insurance companies and clients, providing expert product advice and guidance
Conducting full marketing exercises both for New & Existing Business across a wide range of commercial products
Actively securing renewal business by rebroking existing business to ensure the client is presented with the most suitable and costeffective cover
Supporting our Account Executives with various duties where required

About You

Previous experience as an Account Handler role within a commercial broker environment
Working knowledge of most commercial insurance products
Experience of working to high standards of FCA compliance
I.T. skills including use of an insurance IT system
Strong organisational skills
The ability to work to a high level of accuracy
Exemplary customer service skills with the ability to build solid relationships with clients and insurers
Regulatory and compliance awareness

What's on Offer:

Permanent full time roles available
We offer a very competitive salary starting from £32,000+ per annum (depending on experience)
Competitive benefits package
Uncapped bonus scheme
Enhanced holidays starting at 23 days, which increases to 25 days with service, plus bank holidays.
Sponsorship for Professional Qualifications
Healthy work/life balance
Optimised Health Plan
Smart Casual dress
Company Social and Charity Events
Free Onsite parking