Adventure Instructor Level 3 - Conwy, United Kingdom - Adventure Parc Snowdonia

Adventure Parc Snowdonia

Verified Company

Conwy, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We launched our world-first inland surf lagoon - Surf Snowdonia - in 2015, and quickly established ourselves as one of the most exciting adventure destinations in Europe.

In 2019, we unveiled our new Adventure Parc Snowdonia brand, as well as a trailblazing (and award-winning) indoor adventure hub, Adrenaline Indoors.

Last year, 2021, we saw more exciting developments.

We opened the doors to our stunning new 106-bedroom Hilton Garden Inn, and a luxurious indoor / outdoor Wave Garden Spa.

We also launched showstopper new adventures including an outdoor pump track and carver skate bowl.

We are now looking for
Senior
Adventure Team Instructors who share our passion for adventure, hospitality and world-class customer service.

We value hard working, positive team players who are committed to delivering an incredible experience for our guests. Want to be part of the adventure? Take a look at the full job description below.

Job Purpose

The role will be working in a dynamic environment, responsible for the supervision and safe running of all Surfing and Adrenalin indoors operations, ensuring customers receive an outstanding customer experience.

Main Duties and Responsibilities

Be a key player in the safe and appropriate operation of the Adrenaline Indoors and Surf Lagoon activities
Lifeguard the lagoon and work within all aspects of the Adrenalin Indoors facility
Deliver exceptional levels of customer satisfaction
Be focused and vigilant, ensuring each customer is monitored constantly during their Surfing and Adrenalin Indoors sessions
Carry out rescues should customers get into difficulty
As required, carry out appropriate safety checks of equipment
Maintain a tidy and proper working environment for all staff and customers
Confidently deal with and report any first aid incidents
Behave in a way that embodies and promotes the Adventure Parc Snowdonia culture
Attend frequent training sessions
Any other duties as appropriate

Key Skills / Experience Requirements

An energetic, confident, friendly and motivated personality
Currently hold or willing to work towards the SLSGB or SLSWA beach lifesaving certificate
Confident in swimming in open water
Highly focused on delivering excellent customer service
High levels of focus and concentration
A valid DBS disclosure
A good level of personal fitness (ability to swim 400 metres in 8 minutes)
Ability to work using your own initiative, autonomously as well as part of a team
A flexible approach to work with a positive attitude
Good timekeeping skills
Personal commitment to improving your own knowledge and skills
Understanding of adventure activities and its culture

Desirable experience and skills

Experience of maintenance and safety checking of adventure activity equipment
Welsh Speaker
Experience using high ropes/ rigging equipment
An ERCA qualification or higher
Lifeguard qualification (Beach)
Minimum of 1year experience in a similar role
Valid First Aid Qualification
Understanding and knowledge of surfing and its culture

Additional Information

Training and support to succeed in your role
Pay rate that exceeds the National Minimum Wage
Great benefits including staff surf, Ninja Assault access and family and friends discounts
Food and beverage discounts
Access to our brandnew Employee Assistance Programme

Type of Contract:
Seasonal, hours to be discussed at interview.

Job Types:
Full-time, Part-time, Permanent

Part-time hours: 24 per week

Salary:
£11.50 per hour

Schedule: