Shop Assistant - London, United Kingdom - Salad Company

Description

Position Overview:
Join the BIBI's team, where we create and serve fresh, vibrant salads in the heart of London.

With four bustling locations across the city, we're seeking an enthusiastic and customer-focused Barista / Shop Assistant to deliver excellent service.

This role offers a Wednesday to Sunday schedule from 9:00 AM to 4:00 PM, ensuring a great work-life balance.


Responsibilities:


Coffee Mastery:

Craft and serve a range of coffee beverages with precision, adhering to our high-quality standards and ensuring each cup is a masterpiece.

Customer Excellence:

Provide warm and welcoming customer service, addressing inquiries, making menu recommendations, and ensuring every customer leaves with a smile.

Order Management:
Efficiently take and prepare customer orders, ensuring accuracy in beverage and food preparation.


Café Maintenance:

Keep our café spotless, from coffee machines to seating areas, to create a welcoming and clean environment for customers.

Stock Keeping:
Monitor and replenish inventory levels, promptly informing management when supplies need replenishing.


Menu Expertise:
Be well-versed in our menu offerings, including coffee, tea, and salads, and confidently communicate this information to customers.


Safety and Hygiene:
Follow health and safety guidelines, including food safety practices, to maintain a clean, safe, and sanitary workspace.


Team Harmony:
Collaborate with your team to ensure seamless operations, especially during busy times, and offer support as needed.


Special Requests:
Accommodate customer preferences and dietary restrictions, customizing orders as required.


Efficiency:
Manage time effectively to ensure prompt service during peak hours.


Card Transactions:
Efficiently process card transactions and maintain awareness of our cashless payment system.


Requirements:


Coffee Passion:
A love for coffee and a willingness to learn and grow in the world of coffee.


Customer-Centric:
A friendly, approachable personality dedicated to delivering top-notch customer service.


Team Spirit:
Willingness to collaborate with your colleagues and assist in various tasks as needed.


Reliability:
Punctuality and consistent attendance during your scheduled shifts are vital.


Adaptability:
Ability to thrive in a fast-paced environment and adjust to changing customer needs.


Communication:
Excellent English communication skills; additional languages are a plus.


Remuneration:

The compensation for the Barista / Shop Assistant position at BIBI's will be discussed during the interview and will be commensurate with experience and qualifications.

Salary:
£12.00-£14.00 per hour


Benefits:

• Discounted or free food

Schedule:

• 8 hour shift
• Day shift
• Holidays

Supplemental pay types:

• Bonus scheme
• Loyalty bonus
• Performance bonus
• Yearly bonus

Experience:

• Barista: 2 years (required)

Work authorisation:

• United Kingdom (required)

Work Location:
In person