Personal Lines Insurance Customer Service Executive - Waterford, United Kingdom - Campion Insurance

Campion Insurance

Verified Company

Waterford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Campion Insurances Ltd part of PIB group, one of the largest insurance brokers in Ireland are pleased to share the following role within the PIB Group in Ireland based in Oliver Murphy Insurances, Waterford.

We aim to provide our clients with the highest level of customer service in the industry.

We find solutions for our customers insurance needs ranging from home, travel, car insurance, to commercial packages and we also provide a range of life, pension products.

The following Customer Service Executive role has become available in our Waterford office. This role is available with an immediate start/asap on-site in Waterford.
Competitive salary in-line with experience along with an attractive benefits package.

Core Responsibilities:

Through excellent customer service generating sales.
Overcoming objections, closing sale.
Chasing leads provided by the marketing team
Updating customer information in line with GDPR guidelines and Compliance.
Setting up client accounts and ensuring relevant customer documentation is accurate
Processing renewals & Midterm adjustments
Answering incoming sales & customer service calls.
Noticing changes in customer details and updating the system accordingly.
Reporting rate increases to team leader/manager monthly and customer feedback.

Qualifications:

Grandfathered, APA or CIP qualified or working towards insurance exams.
CPD in line with Minimum Competency requirements

Skills:

Proficient in Applied Systems
Relay an advantage
Understand GDPR & Data protection requirements
Previous sales training an advantage.

Experience - A minimum of 2 years sales or customer service experience in a similar role required.
Language - Fluent English (required)

Campion Insurance and Oliver Murphy Insurance as part of the wider PIB Group are very mindful of the key elements which have contributed to our success - our loyal customers and dedicated employees.

We encourage and provide our employees with the opportunityto further their education with CIP, ACII, MDI and QFA Exams.

We believe that training and development is a continuous process and that all employees should be encouraged to further their professional development in areas that will benefit both the companyand the individual.

We are committed to employing dedicated and driven people from every background and we believe you will find this a rewarding place to work.

REF