Membership Administrator - Coventry, United Kingdom - Good Egg Recruitment Ltd

Good Egg Recruitment Ltd
Good Egg Recruitment Ltd
Verified Company
Coventry, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

The Opportunity We are looking for a confident, enthusiastic person with strong administrative and communication skills. You will provide administrative support to our client's Technical and Membership Executive. Our client's positive culture drives success with every member of the team. Employees work as a team supporting each other to bring great outcomes.


What's in it for me? 35 hour working week. Company events. Company pension. Cycle to work scheme. Free on-site parking. Private medical insurance. Salary circa £23,125pa.


Skills and experience required:

Experience of;

  • CRM systems (or similar)
  • ASANA (or similar)
  • Administration experience & strong communication skills
  • Highly proficient in IT/ Microsoft
  • Organising events
  • Reception/ front of house

Duties and Responsibilities:


  • Deliver membershiprelated advice and administrative support to the members, applicants and customers.
  • Maintain and keep accurate records of members on the CRM system. Comply with all good practice guidance including data protection.
  • Produce and distribute certificates and welcome/renewal packs for new and existing members.
  • Cover the Technical and Membership Executive in their absence.
  • Managing member meetings through the CRM system and internal meeting calendar.
  • Coordinate member meetings (up to 60 per year, 1020 delegates per meeting, mainly in Coventry. Following up with attendees, liaising with speakers, sending out information, confirming numbers/meeting room/catering arrangements with Technical and Membership Executive. Liaising with hotels on occasions when the meeting is out of house.
  • Responsible for member and outside meeting bookings including hosting liaising with the Technical & Membership Executive and Office Manager in setting up of meeting rooms, refreshments and lunch, clearing and cleaning down.
  • Meet and Greet visitors/members. Oversee visitor's attendance log for the office.
  • Supporting the order of catering supplies for the meetings.

As a business, our client's core values are:

  • Ethics and integrity
  • Infectious passion for the sector
  • Members first
  • Proactive and influential
  • Equality, respect and inclusion

Job Types:
Full-time, Permanent


Salary:
£23,125.00 per year


Benefits:


  • Company events
  • Company pension
  • Cycle to work scheme
  • Free parking
  • Onsite parking
  • Private medical insurance

Schedule:

  • 8 hour shift

Experience:


  • Customer service: 2 years (preferred)
  • Administrative experience: 3 years (preferred)
  • CRM systems: 2 years (preferred)
- highly proficient in
Ms Office: 2 years (preferred)

  • Organising events
: 1 year (preferred)


Licence/Certification:

  • Driving Licence (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person
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