General Practice Receptionist - Farnham, United Kingdom - Crondall New Surgery
2 weeks ago
Description
Job Summary
Medical Receptionist in General Practice
Role is 27.5 hours per week over 5 days (P/T) - there is potential for additional hours.
The work pattern is Monday to Friday 1pm to 6.30pm
Knowledge of working in a Healthcare setting - desirable but full training will be provided
Person requirements - Essential attributes
IT literacy, and ability to learn and use multiple systems.
Willingness to help at all times; to learn; and to be the best that you can be.
Flexibility to adapt to the various roles and challenges of general practice
A competent multi-tasker.
Excellent communicator at all levels of society - both verbal and written.
Honest and trustworthy.
Team player.
Positive outlook and well presented.
Reliable, punctual and good time management absolutely key to this position. It can be a difficult role front of house in a GP surgery, but equally it is very rewarding. There is scope for growth and all training will be provided.
Job Type:
Part-time
Salary:
£21000+ /year
Responsibilities and Duties
Under the supervision of the Practice Manager, to be responsible for:
- Answering the telephone, making appointments and dealing with patient enquiries.
- Processing repeat prescription requests
- Maintaining the appointments system
- Taking and processing payments
- Any other general administration or IT tasks.
- Assisting the dispensary team
- Improving any of the above processes.
- Following NHS protocols with regard to confidentiality, safeguarding and data protection.
- Assisting the Practice Manager and partners in any suitable administrative tasks.
- Keeping the Practice Manager and partners informed of all practice issues that arise.
Qualifications and Skills
Education requirements
5 GCSE's A-C grade - essential
Computer literate - essential
Evidence of post-education training and learning - desirable
Experience of working in a busy office environment - essential
IT literate and knowledgeable in MS Word, Excel and Outlook - essential
Knowledge of the NHS structure and systems, confidentiality - desirable
Previous experience in General Practice, secretarial skills and general administration -desirable.
Benefits
Salary is £21000+ P/A Pro rata (where full time is 37.5 hours)
NHS Pension scheme or alternative available (auto-enrolment) with practice contribution of 14.3% of salary. Automatic enrolement into Life assurance (with NHS pensions only)
4 weeks holiday per year pro rata (increasing to 5 weeks after two years) plus bank holidays in addition pro rata.
Job Type:
Part-time
Part-time hours: 25 per week
Salary:
From £21,000.00 per year
Benefits:
- Company pension
- Free parking
- Life insurance
- Onsite parking
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location:
In person
Expected start date: 03/07/2023
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