Care Navigator - London, United Kingdom - Sands End Health Clinic
1 week ago
Description
Please see essential Job Specification below- Working in Call Centre/office environment.
- Excellent communication skills both verbally and in writing
- Basic IT / computer skills
- Strong customer service skills
- Ability to deal with people on the telephone
- Ability to organise and prioritise workload
- Understanding, acceptance and adherence to the need for strict confidentiality
- Good interpersonal/people skills
- Ability to multitask and work under pressure
- Accurate and thorough approach to workload and tasks
The main duties include, taking part in care navigation telephone triage on a daily basis ensuring patients are navigated to the correct clinician or clinical service, provide support for the reception team and clinical team to ensure the correct processes are followed, action tasks assigned to the care navigation team and attend regular care navigation meetings.
Salary:
£10.25 per hour
Hours: 25 per week, hours will be 08:00 -1pm. Monday-Friday
The interview process will consist of a telephone interview to assess communication skills and a face-to-face meeting.
Job Types:
Permanent, Part-time
Part-time hours: 25 per week
Salary:
From £13,325.00 per year
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- London, SW6 2FE: reliably commute or plan to relocate before starting work (required)
Work Location:
One location
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