Medical Administration Receptionist Apprentice - Telford and Wrekin, United Kingdom - The Work College by School of Coding
3 weeks ago
Description
What you will do in your working day
Maintaining and monitoring the practice appointment system
Process personal, telephone and e-requests for appointments
Answer incoming phone calls, transfer calls or deal with the caller's request appropriately
Manage patients in the waiting room, ensuring they are correctly booked in, managing wait times and the health of patients flagging any concerns to the relevant line manager or duty doctor
Signpost patients to the correct service both internal and external
Initiating contact with and responding to, requests from patients, team members and external agencies
Read code data on the Practice EMIS system and ensure complete accuracy of all data input
Dealing with incoming post and deliveries
Photocopy documentation as required
Data entry of new and temporary registrations and relevant patient information as required and changes of patient identifiable data in line with Practice protocols
Input data into the patient's healthcare records as necessary
What to expect before starting
-
Before starting, we aim to train and upskill individuals with our NOCN accredited courses, these will be once a week, every two weeks, over a three month period. Upon completion of each course, you will receive a certificate. Not only does this look amazing on your CV for employers, but you're able to upskill yourself at zero cost
Pay:
From £10,300.00 per year
Schedule:
- Monday to Friday
Application question(s):
- Are you currently employed?
- Are you currently in education or training?
- Do you live in Shropshire or Telford & Wrekin?
Work Location:
In person
Reference ID:
VAC
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