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    • IT Co-Ordinator - Washington - Zenith People

    Zenith People
    Zenith People Washington

    1 month ago

    Default job background
    Description

    Job Title:

    IT Co-ordinator

    Location:

    Washington, Tyne and Wear

    Job Summary:

    The IT Co-ordinator will maintain the relationship between IT Shared Services and the site by ensuring users receive an agreed level of service.

    Responsibilities:

    1. Ensure uninterrupted operation of the SAP production system, including on-call support outside office hours.
    2. Develop and track the SLA/relationship with IT Shared Services, ensuring ERP and production systems' functionality and directing day-to-day utilization and upkeep.
    3. Elaborate and track the IT Shared Services budget for the site, issuing or validating related IT purchases.
    4. Carry out tasks under the validation of Business Group (BG) IT:
      • Collect and address site requests, implementing new projects for local applications and infrastructure improvements in existing systems.
      • Ensure functional ownership of systems by users.
      • Provide training to users as necessary for application procedures.
    5. Give technical and functional support to users, resolving all types of IT incidents reported by users/helpdesk.
    6. Apply Group standards, especially concerning hardware and software procurement.

    Salary:

    $60,000 - $80,000 per annum, depending on experience.

    Key Skills:

    Experience in IT coordination, SAP system management, budgeting, and user training.

    What You Will Bring:

    Proven ability to work collaboratively, excellent communication skills, and a problem-solving mindset.

    If You're Interested:

    Please submit your application, including your CV and a cover letter outlining your relevant experience and skills.

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