Case Support Co-ordinator - Bridport, United Kingdom - Dorset Councils

Dorset Councils
Dorset Councils
Verified Company
Bridport, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Organisation

  • Dorset Council
  • Location
  • Bridport
  • Reference
c

  • Occupational group
  • Business, Policy & Administration
  • Salary details

- £23,500 - £23,89
  • Job term
  • Full Time
  • Appointment type
  • Permanent
  • Contact
  • Paul Gorsuch
  • Contact
telephone


  • Closing Date
  • 17 December :30 PM

Case Support Co-ordinator:


37 hours:


Salary £23,500 - £23,893:

Bridport


What's in it for you:

Dorchester and West Adult and Community Services are looking to recruit a full time Case Support Coordinator.

You will join our dynamic Service Support Team at the Bridport Local Office providing Specialist Business Support to the team members (Social Workers, Occupational Therapists and Social Care staff), service users and their carers.


Excellent customer service skills and a flexible attitude are essential along with a positive approach and a commitment to provide a high-quality service.

We are a friendly supportive team working in a good location and are proud of our team working ethic.


What you can expect to be doing:

This post offers the flexibility of working in a hybrid way providing support based in both the office as well as working from home.


  • The work entails administrative support for social care practitioners, including but not limited to:
  • co-ordination of case referrals, working closely with Duty Team
- arranging appointments and meetings including team meetings and 1:1 sessions
- customer liaison and liaison with commissioned providers
- call handling, dealing with case related queries which do not require assessor intervention i.e. signposting or resolving day to day queries and issues
- dealing with correspondence including word processing/Excel and drafting and sending straightforward correspondence
- responsibility for system input and integrity of data on our client record system.
- working closely with Social Workers supporting clients with learning disabilities


You may also be required to take minutes of Best Interest meetings and Multi Agency Risk Management Meetings held within the locality.


About you:

You will have experience of working in an office environment and have excellent organisational and customer service skills.
A flexible attitude and team working are required to support a positive approach and provide a high-quality service.


Additional information
Please refer to the attached job description for further details about this vacancy, or contact Paul Gorsuch, Senior Service Support Officer on


How to apply:

  • Your contact details
  • Current employer details and an explanation for any career breaks
  • Details of two referees (which should be from your two most recent places of work or education). We will always ask permission from you before taking up references.

Working at Dorset Council


This is a unique opportunity to join a brand-new council in Dorset - home to the spectacular Jurassic Coast and thriving market towns and villages with a strong sense of community and identity.


On 1 April 2019, five district and borough councils and the county council were replaced by the new Dorset Council which will deliver more efficient, accessible, and modern public services.


You will have the opportunity to build your career in a modern, flexible, and inclusive organisation, and this is an exciting time to join - at the start of our journey together.


Dorset Council provides a framework to explain the behaviours expected from everyone who works, or volunteers, for Dorset Council regardless of their role or grade within the organisation, find more information about this here.

The behaviours will form part of the selection process, where you will be asked to evidence when you have demonstrated them.


Dorset Council uses generic job descriptions and person specifications and therefore the job title in the attachments on the right may differ from the job title in the advert.

Further specific information may be provided in a context statement where relevant.

NB:
You will be unable to view the job description and person specification forms after this vacancy has closed.

Dorset Council is committed to making our recruitment process barrier-free, and as inclusive as possible for everyone.

We also look for applicants who share our commitment to our behaviours. We will ask you to evidence when you have demonstrated them as part of the selection process.

This post requires significant travel. You must have a vehicle (or transport we deem suitable) available for use as needed.


This role is UK based and we will need to establish your Right to Work as part of the appointment process.

We use generic job descriptions and person specifications. This means the job title on any attachments may differ from the job title in the advert. We may provide specific information in a context statement if relevant.

Find out more about how to apply.
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