Referrals Mentor - Chester, United Kingdom - Save the Family Ltd

Save the Family Ltd

Verified Company

Chester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role:
Referrals Mentor

Salary:
£20,020.00 per annum

Location:
Just outside Chester

Job Type:
Permanent - Full Time

Hours of work:35 hours per week, Monday to Friday

Closing Date:
Monday 24th April 2023

We are looking for a Referrals Mentor who will play a direct role in helping homeless families find a safe home.

About Save the Family
Save the Family is a charity based in Cheshire. We provide a safe community environment combined with tailored mentoring to homeless and vulnerable families.

The help offered includes access to training, employment support and issue led support enabling families to get back on their feet and move forward with confidence.

Why Work for Us
The success of Save the Family has spanned over 40 years.

We value our people and take great pride in our core values that are embedded through everything we do to CREATE a positive future.

Benefits

Friendly, small passionate teams
Pleasant, supportive working environments
Rewarding work helping our families reach their potential
Competitive salary
Extensive training and development programme (including Safeguarding)
Cashback healthcare plan
Pension Scheme
Free parking

The Role

The role of the Referrals Mentor involves ensuring that we have a seamless and supportive process for providing a professional referrals service to agencies looking to place vulnerable families with us.

Your role is integral in ensuring that we capture all of the information needed whilst making prospective residents feel safe and supported throughout the process.

You will also play a key role in the induction and orientation of new families to our site and be a welcoming face for them.

Your professionalism will ensure that the highest standards and values of the organisation are represented both internally and externally and you will act as a highly professional ambassador for the organisation.

Your strong administration skills will add to our reporting and organisational processes, and you will be joining a great team.

Aspects of the role will include.

Coordinate the organisations referrals process, ensuring that a thorough and timely process is delivered, and contributing to the smooth transition between site management and mentor teams. Regular reporting on outcomes will be required.
Plan and organise referrals meetings with the Safeguarding Team to ensure that further information can be obtained to aid the decisionmaking process for families referred in to Cotton Hall.
Liaise with the Facilities Team to ensure that properties at Cotton Hall are ready for families to move into.
Organise visits to our facility for prospective residents and referring agents.
Ensure systems are maintained and improved to provide accurate referrals information.
Plan and organise administration tasks including taking meeting minutes.
Contribute to the use of monitoring and evaluation tools and systems for assessing impact, evaluation, and outcomes.
Networking and hosting with external agencies to visit Cotton Hall to see the facilities that we have to offer to strengthen the referral network.
Inducting new families into Cotton Hall and providing them with a site tour to familiarise them with the facilities on offer and ensure a smooth transition from referrals mentor to Family mentor.
Preparing and providing reports for Families Sub Committee and board meetings to the Mentoring Operations Manager.

We would be grateful if all applicants could fill in our equality and diversity monitoring form, which can be downloaded via our website link above.

If you would like an informal conversation about the role, please contact Katrina on

Safeguarding and equal opportunities

Save the Family is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment, therefore an Enhanced Disclosure and Barring Service (DBS) (previously known as CRB) check is required with this post._
Save the Family is an equal opportunities employer._

Job Types:
Full-time, Permanent

Salary:
£20,020.00 per year

Benefits: