Customer Service Operative - Sheffield, United Kingdom - DBL Logistics

DBL Logistics

Verified Company

Sheffield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This is an excellent opportunity for someone with an already established working knowledge of a busy transport department eager to take their career to the next stage.

The role;

General system administration, ensuring jobs are closed off in full within time frames
Order entry within TMS system
Ensuring all POD's are returned & available within the system
Liaising with partner depots to ensure our daily deliveries are on track & customer informed of any potential issues
Assisting the planners with the routing of pallet network, groupage & general haulage vehicles including collection management
Covering the planners roles during times of holiday or absence
Providing quotes, answering queries and advising customers on the service to suit them. Ensuring we provide a customer journey which is second to none
Proven track record of working within a transport operation, including a good geographical knowledge of the United Kingdom desirable
Assist with capturing if KPI's in line with business requirements
Manual filling of office paperwork
Maintain the accurate information flow on TMS.
To assist the planning team with Booking in of orders and support at peak times.
Supporting operations, planners, and customer services to help with the smooth running of the site

What do we offer?

We really value our people and offer a friendly working environment, a focus on developing your skills and a competitive salary.

We believe that a culture of equality, diversity and inclusion not only benefits our company but supports wellbeing and enables our team members to feel that they belong.

We are committed to promoting a working environment based on dignity, trust and respect, and one that is free from discrimination, harassment, bullying or victimisation.

What Next?

Job Types:
Full-time, Permanent

Salary:
Up to £23,205.00 per year

Schedule: