Supporter Relations Executive - London, United Kingdom - Great Ormond Street Hospital Children's Charity

Great Ormond Street Hospital Children's Charity

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Advert

Are you passionate about delivering an excellent supporter experience? Do you get excited about fundraising and reaching fundraising goals? Have you got a meticulous attention to detail? If so, then this role is for you

About the Charity
Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses.

And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children - and change the world.

This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential.

Without donations, Great Ormond Street Hospital Charity can't help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities.

Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you.

Recently awarded with a 'Best Companies 2-star accreditation' and placed number 17 on the 2019 Sunday Times Best 100 Not-for-Profit Companies list - we offer a range of attractive benefits including; a flexible approach to working, 30 days holiday, life assurance, enhanced employer pension contributions, and a discounted season ticket loan.

Our Commitment to Equality, Diversity and Inclusion
We recognise that people from some backgrounds are under-represented in our workforce and across the wider Charity sector.

In April 2021 we launched our ambitious three-year EDI strategy committing to becoming a more inclusive workforce, reflecting the diverse communities that we work with and for and demonstrating this through all our areas of work.

Further information on our EDI strategy can be found here: GOSH Charity EDI Strategy

About the role

We are looking for someone who is passionate about delivering an excellent supporter experience, has a passion for fundraising and reaching fundraising goals and has meticulous attention to detail, for a permanent opportunity in our Supporter Relations Team.

The focus of this role is to deliver the highest standards of great supporter care to drive fundraising and engagement.

About the Team

The Supporter Data and Relations Team forms part of a newly established central function to support all of our Fundraising directorate.

It brings together as a team the Supporter Relations, Data Marketing and Database services teams, putting at the heart of the business data, customer insight and providing the very best supporter experience.

The team has fantastic experience in supporter care, across individual giving, mass participation and community fundraising.

The team provides excellent stewardship, helping supporters to maximise their fundraising activity and helping to promote where relevant new ways of giving to secure loyalty and extend LTV.

About You

You will be enthusiastic about working with the public to inspire their support and are able to provide an excellent supporter experience for fundraisers and donors alike.

Excellent written and oral communication skills to engage a variety of supporters
A calm and professional manner
Experience of working with databases, with attention to detail and good data management that will drive supporter engagement
Excellent collaboration skills who enjoys working with colleagues across fundraising
A real passion for working in public fundraising and delivering engaging and inspiring supporter experiences

Please refer to the full job description below for more information

What we offer

30 days annual leave (plus bank holidays), with the option to buy or sell up to 5 days
A flexible approach to working arrangements
Access to our enhanced pension scheme
Life assurance
Discounted season ticket loan
Access to various health and wellbeing schemes, including the employee assistance programme

Next steps and how to apply

Closing date: 15th August 2023