Business Support Officer - London, United Kingdom - Standing Together Against Domestic Violence

Standing Together Against Domestic Violence

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Business Support Officer

Contract:
Permanent

Working Hours:
Full Time (35 hours per week)

Location:
London / Home (Hybrid working)

Salary:
£26,677 per annum

Closing date: 13th April 2023

Purpose of the role:

To support the Senior Leadership Team and Finance and Governance Manger on key organisational tasks.
Work in partnership with the management and project teams to ensure all those accessing the service receive a professional and coordinated response.
To be responsible for organising and coordinating the office administration operations and procedures to ensure organisational effectiveness and efficiency.
To manage the computer systems and resolve problems in liaison with external contractors.

Main Responsibilities:

Open and distribute posts to the appropriate member of staff.
Monitor stationery requirements and order as required. Ensure that office equipment and other resources are maintained at appropriate levels.
Liaise with trades people and persons responsible for the maintenance of resources, equipment and safety of the office in consultation with the Facilities Manager.
Ensure that the office environment complies with and maintains a high level of Health and Safety standards in accordance with legislations.
Comply with Standing Together's Health and Safety Policy to protect your own and others' health, safety and welfare.
Ensure all information is maintained and compliant in accordance with the General Data Protection Regulations (GDPR).
Conduct Standing Together's Equality & Diversity Policy and Ethical Policy in every aspect of your work and positively promote the principles of these polices amongst colleagues, service users and other members of the community.
Attend and actively participate in team meetings and other meetings as required, ensuring accurate minutes are taken.
Responsible for booking venues/meeting rooms and managing the booking room calendar.
Support the team with preparation of training material and course bookings delivered either face to face or via video link.
Book travel and hotel accommodation
Book training courses for staff members.
Raise invoices and accurately record transactions on Quick Books for training courses.
Credit control
Maintain staff induction pack for new employees and support with staff inductions.
Update staff organisation chart and employee contact lists.
Provide diary management and scheduling support to CEO and senior staff. Includes arranging meetings with funders, partner organisations, government officials and liaising with colleagues to schedule meetings convenient with all. Minute meetings as required.
Schedule and minute board meetings, and ad hoc meetings of Trustees
Support board meetings through arranging and booking meeting room either face to face or via video link. Organise IT and communication equipment and providing guidance to support their attendance at the board meeting.
To aid the CEO and SLT in reporting key information to the Trustee Board.
Responsible for social media and digital communication, promoting communications and marketing materials through appropriate social channels.
Plan, design, schedule and evaluate digital content including social media to drive engagement and increase message reach with key the organisation audiences.
Support the communications activity of other departments within the organisation
Identify and follow through opportunities to communicate our mission and work
Track analytics and create reports detailing successes and failures of social media accounts and campaigns.
Maintain Standing Together's website ensuring it is fit for purpose, up to date and relevant, including creating website designs and producing sample sites.
Design and order ID cards and promotional materials as directed.

General Responsibilities:

Operate within the organisation's scheme of delegation.

Abide by all organisational policies, codes of conduct and practice, and to work within a framework of equal opportunities and anti-discriminatory practice.

Contribute to organisational development and positive change for the effective functioning and sustainability of Standing Together.

Share information with colleagues (e.g. feedback from conferences and reports), working in a collaborative manner conducive to organisational effectiveness, development and strategic aims.

Undertake all activities within a framework of best practice, commitment to excellence and quality standards.

Any other duties, commensurate with the level of the role as requested by the line manager or other appropriate person.

Attend and participate in team and organisational staff meetings.

Share information with colleagues (e.g. feedback from conferences and reports); keeping colleagues informed about issues arising from your work; consulting with colleagues

Actively participate in Standing Together's development linking individual