Older Persons Services' Manager - Milnrow, United Kingdom - RBH

RBH

Verified Company

Milnrow, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Older Persons Services' Manager - Housing

£40,665 - £43,481 per annum

Rochdale - Agile

Permanent, Full Time

Are you a strong and pioneering leader with a passion for enhancing the lives and ensuring the safety of your customers? We have a fantastic opportunity for an Older Persons Services' Manager to join our evolving Independence and Wellbeing team.

This role will be accountable for the performance and delivery of services to customers living in our Independent Living and Extra-care schemes and therefore we are looking for someone who has up-to-date knowledge of older person's services, safeguarding,housing and relevant legislation and regulatory/compliance requirements.

You will naturally strive to explore and truly understand the needs/aspirations of these customers in order to develop a service offer that is fit for the future.

You will need to be comfortable with risk management, and will seek to continually identify any developments that may impact on the delivery of housing and support for older people.

We are looking for someone who is a natural leader who strives for excellence through clear prioritisation, effective delegation and continuous delivery in order to achieve organisational goals.

You will be expected to act with integrity, respect and flexibility and you should be afraid to make difficult decisions.

This is a really exciting time to join us and contribute to the direction of the service, plan an integral part of our journey to continuous improvement, and helping RBH to achieve our vision of 'Succeeding Together to offer great services and great placesto live and work'.

Our Core Values are important to us, so we are looking for someone who embodies these and is passionate about delivering our priorities and vision.

If you feel that you have the skills, experience, ambition, and drive to make a real impact, we want to hearfrom you

Who are we looking for?

We are looking for someone who:

Has up to date and relevant knowledge of Older people's services, safeguarding, Housing and relevant legislation and regulatory and compliance requirements
Is able to positively communicate in a variety of formats to a diverse audience and motivate colleagues, tenants, members and stakeholders
Has an understanding of how technology can support the delivery of customer services
Has a deep understanding of the people and culture levers for successful change, knowing how to assess and identify potential barriers and build engagement and people change plans that respond to business and employee needs.
Is an experienced and effective contract manager with commercial focus and strong negotiation skills.
Has proven leadership skills providing a motivating performance culture
Holds a professional qualification in Housing or other
Holds 5 GCSEs A-C
Has a driving licence and access to their own vehicle

What's in it for you?

As well as providing our customers with brilliant support we recognise that our employees are at the heart of the success of our society.

In return for your hard work, we offer a competitive salary + up to 35 days Holiday + all UK bank Holidays + SMART working allowance.

We understand that your job isn't defined by where it takes place, and we are passionate about providing our employees with a fantastic work life balance.

To encourage this, we offer a generous holiday entitlement plus the possibility to buy 5 more daysevery year In addition to this you will have the opportunity to complete a smart working agreement with your manager, this will allow you to create flexibility within your working day deciding where, when and how you do your role.

But that's not all; we offer a reward package to suit everyone: including a matched contribution pension scheme, retail discounts, enhanced Maternity and Paternity pay, excellent learning and development opportunities, and more.

Another thing that we are passionate about is supporting our employee's health and wellbeing.

You will have access to our readily available wellbeing support package, including free counselling with our employee assistance programme, access to trained WellbeingChampions, a healthcare cash plan and our Able futures programme.