Billings & Collections Specialist - Maternity Cover - Keighley, United Kingdom - Kone

Kone

Verified Company

Keighley, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Collections & Billings Specialist - Maternity Cover

We have an exciting job opportunity for a Collections & Billings Specialist to join the KONE team for a 10-month maternity cover.

This position can be based at either our Keighley or Chertsey office.

Purpose

The National Collections & Billings Specialist reports to the National Collection & Billing Manager with responsibility to conduct KONE's billing and collections of different invoice types i.e., callouts, service repairs and maintenance contracts.

Key responsibilities:
Callout and Service Repairs billing

Accountable to process all potentially billable callouts and service repairs jobs.
Accountable to retrieve and include the attachments as required by the contract (signed visit sheet, customer purchase order).
Accountable to print and send invoices and attachments.

Maintenance contract invoicing

Accountable to bill contracts according to the contract billing schedules.
Responsible of stopping and releasing invoices in case of specific salesperson instructions.
Accountable to communicate stopped invoices to Sales Manager on a periodic base for review.
Accountable to generate invoices and collections.
Accountable to print and send Contract invoices.
Accountable to cancel invoices or create credit notes in case of contract modifications or cancellations as informed by Maintenance Contract Administrator.

Collections

Conducting collection calls.
Responsible for the management and resolution of customer invoice queries.

Key skills & experience:

Experience in managing major national customer accounts.
Billings & Collections experience is essential.
Customer focussed, understanding the needs of the customer and the importance of providing solutions.
Attention to detail.
Effective communication skills, in both written & verbal English.
Good problem solving & analytical skills.
IT proficient including intermediate Excel (Pivot Tables/VLOOKUP).
SAP is desirable.

Benefits: 25 Days Holiday, Company Pension Scheme, Employee Assistance Programme, PDI, Life Assurance, Cycle to Work Scheme, Bonus.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where coworkers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life._