3.5 Tonne Recovery Driver - Luton, United Kingdom - ABL One Touch
Description
3.5 Tonne Recovery Driver
Luton
About Us:
ABL works in partnership with insurance companies and prides itself not only in the quality of its work but in providing excellent customer service and looksto recruit customer-focused individuals.
????The Role
Our Company has grown significantly over the last few years and with our continued success we are planning on further expansion.
Due to this sustained growth we are looking for a passionate dynamic individual who is driven and would love to join our fast-pacedteam.
?Our Drivers are an integral part of our business, based at our Luton site the main purpose of this role is;?
- To undertake all driving tasks as directed by the Transport Manager and in accordance with the Driver Procedure & Responsibilities Manual and Drivers Process Manual.
- To take pride in your appearance and wear company standard uniform at all times. Take ownership in your day planning and working cost effectively and with the customer at the forefront all the time.
- Be flexible with your approach
- Moving cars in/ out of the workshop at the start or end of the day
- Washing customer or courtesy cars where necessary
- Locating and moving vehicles for salvage agents
Key Responsibilities
- To ensure safe delivery / collection of all customers vehicles.
- Complete all Job Pack paperwork neatly and legibly and obtain signatures where required.
- Mark all damage on vehicle with chalk pen before taking images.
- Ensure Customer Vehicle Condition Report is complete in addition to any images taken before passing to Estimators.
- Advise your Transport Manager when leaving every job.
- Follow all procedures within the Drivers Procedure and Process Manuals, with no exception.
- To comply with the Drivers Tacho Break Regulation 2009 (if applicable).
- Policy Excess, VAT Bills and Private Quotes ensure payment has been taken before leaving site if payment has not been paid, query with the Transport Manager.
- Ensure courtesy cars are up to standard and safe for customer use.
- Ensure you follow the correct procedure when dealing with customer complaints.
Who we are looking for
- All drivers must be over 21 and have a full UK driving license.
- Experience in vehicle recovery is preferable
- Team Player
- Use initiative, be flexible and have a cando attitude
- Cultural and organisational insight
- Adaptable and tenacious with the stamina required to follow through
- Takes responsibility for own actions
- Innovative approach
- Takes pride in doing the right thing in line with company culture
- Honesty
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