Sales Support Administrator - Bristol, United Kingdom - Pinnacle

Pinnacle
Pinnacle
Verified Company
Bristol, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Pinnacle has a new and exciting opportunity for a Sales Support Administrator to join the team. This is a full-time (Mon-Fri) permanent position based in Bristol. Pinnacle offer flexible working so the role will be a mixture of working from home and office based.

The successful applicant will be responsible for supporting the Sales team and providing a high level of customer service to our clients.


Essence of Role - Key Accountabilities

  • Providing an excellent customer service to our customers
  • Process sales orders promptly, efficiently and accurately in our CRM system, keeping the salesperson updated on progress
  • Write accurate minutes, collate actions and oversee the follow up of these for our clients
  • Complete monthly bespoke excel billing reports and send to customers with commentary
  • Perform admin tasks required by the sales team including housekeeping of customer accounts in our internal system
  • Deal with daytoday queries and changes for customers such as username changes or mobile sim swaps
  • Assist with the completion of customer service reviews and proposal documentation
  • Preparing and filing sales customer contracts and agreements
  • Completing Procurement and Sales Support requests within our CRM system
  • Updating CRM system with accurate and relevant information on all customer and internal communication
  • Raising purchase orders to suppliers and keeping customers updated with the tracking of orders
  • Arranging couriers to suppliers and customers
  • Booking stock in/out internal CRM system
  • Assisting with the monthly stock level checks
  • Consulting with other departments on administrative matters of mutual importance

Person Specification

  • Strong attention to detail and precision in your work
  • A cando attitude and willingness to go the extra mile
  • A positive and enthusiastic team play
  • Excellent written and verbal communication skills with the ability to communicate at all levels
  • Excellent time management and organisational skills
  • Selfdrive, determination and a commitment to continuously improve

Job Types:
Full-time, Permanent


Benefits:


  • Casual dress
  • Company pension
  • Onsite parking
  • Referral programme
  • Sick pay
  • Work from home

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Experience:


  • Sales support: 2 years (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location:
Hybrid remote in Bristol BS15 1TF
More jobs from Pinnacle
See all jobs of Pinnacle