Multinational Credit Control Specialist - Glasgow, United Kingdom - Chubb INA Holdings Inc.

Tom O´Connor

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Tom O´Connor

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Description
Do you have a Credit control background from within a global organisation?

If interested in growing your skills and career within one of the largest commercial insurers in the world, then we would love to hear from you

The main purpose of this role is to take full ownership of the end to end premium receivable collections for a Chubb EMEA Network Partner accounts


The role is based in Glasgow and is part of a team of 2 reporting to Multinational Credit Control Team leader.


KEY RESPONSIBILITIES:


Deliver Due, Overdue and Inadmissible premium, Unapplied and Unallocated Cash and Claims results ensuring that any issues preventing attainment are raised to the MN Credit Control Team Leader.


Undertake the management of a Network Partner Account Portfolio and be responsible for the collection of outstanding debt, and oversight of all cash reconciliation.

Monitor Network Partner performance against Targets. Engage with external and internal contacts to drive process improvements which will improve collection performance.


Work with and support the offshore Credit Control team and MN Credit Team Leader, providing clear information and a point of contact for any issues they may have.


Act as a primary contact point to resolve all Credit Control issues relating to the assigned EMEA Network Partner portfolio including, but not limited to the Collection of Premium, Claims and the clearance of Cash received including the liaison with Network Partners, Global services, Operations, Claims, Finance and third parties.


In collaboration with the MN Credit Control Team Leader, review processes and procedures on a regular basis in order to identify efficiency gains, documenting and rolling out where required.


Ensure compliance with Sarbanes Oxley control documents relevant to the team and ensure that they are maintained in accordance with company guidelines.

Regular reporting to the MN Credit Control Team Leader on all key responsibilities


Qualifications:


EXPERIENCE REQUIRED
Multinational, Captive & Non Captive knowledge.

Insurance market experience for a Broker, Insurer or Network Partner

Credit Control experience handling premium receivables.

Process improvement experience.

Customer Service orientated

Demonstrable ability to communicate consistently and effectively with people at all management level

Commercial acumen

High orientation to timely delivery


WE OFFER IN RETURN


Competitive salary & pension scheme, discretionary bonus scheme, 25 days annual leave plus ability to purchase 5 additional days, Private Medical cover, Employee Share Purchase Plan, Life Assurance, Subsidised gym membership, Comprehensive Learning & development offerings, Employee Assistance program.

Integrity. client focus. respect. excellence. teamwork

Our core values dictate how we live and work. We're an ethical and honest company that's wholly committed to its clients. A business that's engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that's collaborative and supportive.

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