Immediate Start Telephone Advisor - Luton, United Kingdom - Page Personnel

Page Personnel
Page Personnel
Verified Company
Luton, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Immediate Start

  • Weekly pay

About Our Client:


Our client is a nation medical and nursing organisation who are currently recruiting an Immediate Start telephone advisor to help in the busy office.

The service is open 7 days a week and shifts are between 08:00 - 21:00 within their lively recently refurbished offices in Luton.


Immediate Start telephone advisor is:

  • To be the first point of contact for the service user
  • To answer all incoming telephone calls and direct them appropriately
  • Will be responsible for inputting new referrals
  • To provide information to callers in response to enquiries for information
  • To identify referrals requiring immediate response and redirect appropriately
  • To contribute to the continuous improvement of service.
  • To effectively manage incoming and outgoing post.
  • To establish priorities and work independently.

The Successful Applicant:


Immediate Start telephone advisor will have:

  • Excellent keyboard skills
  • Excellent telephone manner
  • Previous experience with computer systems
  • Proficient in the use of IT systems e.g. Word, Excel
  • The ability to organise and prioritise own workload
  • Ability to work flexibly as part of a team
  • Ability to communicate effectively when under pressure
  • Good customer care skills

What's on Offer:


  • Immediate start
  • Weekly pay
  • Good hourly rate
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