Customer Service Advisor - Manchester
8 hours ago

Job summary
We are seeking a Customer Excellence Team Advisor to provide timely and effective support to customers. The role involves handling inbound calls, resolving complaints, and promoting automated solutions.Responsibilities
- Handle inbound calls from customers using open questions to understand and resolve their queries.
- Log customer details accurately and provide clear information on additional service costs.
- Raise technical support inquiries and place systems on test to ensure prompt issue resolution.
Job description
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