Service Desk Analyst - Cardiff, United Kingdom - Identify Solutions

Identify Solutions
Identify Solutions
Verified Company
Cardiff, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

ServiceDesk Analyst - Welsh speaker

Cardiff - hybrid working.

Up to £21,500 per annum + benefits


Our client needs a Service Desk Analyst to join and help their end users understand how to use the clients internal and external systems, to register correctly and to make sure that the end user can access the information as prescribed to them.


You won't be alone when speaking to the end user's, you will have a dedicated IT support team who can help also should the issue become complicated, and you will be provided a user guide to refer to when encountering various issues from login issues to installissues on laptops, mobiles and ipads.


Experience required:


  • Strong customer service skills
  • General understanding of technology, or ideally worked withing an IT support position previously.
  • Fluent Welsh Speaker
Would you like more information? Get in touch for a chat

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