Outpatient Clerk - Sheffield, United Kingdom - Sheffield Children's NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Description

OP Hub/Staff Base Reception Duties all locations Greet visitors face-to-face and respond to requests for basic information as they present at the reception desk and assist accordingly in relation to directions and/or instructions specific to their request overcoming barriers of communication.

Book in patients ensuring information is kept up to date. Receive, sign and inform relevant department of arrival of samples and packages as required. Daily reconciliation of all clinics based on information provided on electronic outcome forms.

General Receipt and filing of all referrals including those received from Electronic Booking Service and account. Scanning of referrals onto eDMS (when required). Comply with all Trust Policies and Procedures with particular regard to Data Quality, Information Governance and Freedom of Information. To uphold the Trust Values at all times.

Comply with requirements of the Data Protection Act 1998 and the common law on confidentiality. Be helpful, kind and courteous to patients, visitors and each other. Person Specification Knowledge and Skills Essential Good keyboard or computer skills Ability to work under pressure. Ability to use own initiative and work as part of a team.

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