Second Line Support Engineer - Gloucestershire, United Kingdom - Brite Recruitment Ltd

Brite Recruitment Ltd

Verified Company

Gloucestershire, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

SECOND LINE SUPPORT ENGINEER
**GLOUCESTERSHIRE
£28,000 - £35,000 DOE**Our client in the Technology Industry, is looking for a Second Line Support Engineerto work in a busy and hardworking team, ensuring that infrastructure is efficient and pertain to a high standard.

This role is ideal for someone with experience working within a 2nd Line or 3rd Line Desktop Support position, or similar, who is wanting to transfer into an infrastructure role.

BENEFITS
As an Investor in People, our client commits to improve and progress their employees. They offer 25 days annual leave (plus bank holidays) as well as a good pension and healthcare schemes.

RESPONSIBILITIES
As a
Second Line Support Engineer your key duties will include:

Collaborating with engineering, leadership, and inter-departmental team members to meet business goals and give solutions
Performing and improving the infrastructure deployment process, maintaining high standards
Executing all assigned projects, including the escalated issues from the support team
Aiding capacity planning and systems designs when needed
Ensuring the provision, setup, configuration, and deployment of Cloud services and the hardware to order for customers and internal resources
Maintaining asset register for internally deployed hardware/tech
Managing internal stock control

REQUIRED SKILLS & EXPERIENCE
To be considered for the role of
Second Line Support Engineer, you must have:

Previous experience within a 2nd Line or 3rd Line Desktop Support role
Experience with Active Directory, DNS and DHCP is desired
A working knowledge of Azure, Server OS, APIs, and 365 software and systems
Previous experience in configuration, setup, maintenance and troubleshooting of Networking, routers, PCs, Printers and peripheral devices
Excellent problemsolving skills, with critical thinking and dedication to high availability for clients
A comfortable understanding of debugging and basic scripting

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