Helpdesk Administrator - West Malling, United Kingdom - 1st Step Solutions Ltd

1st Step Solutions Ltd
1st Step Solutions Ltd
Verified Company
West Malling, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Location:
West Malling, Kent

  • Sector:
Business Support

  • Job type:
Contract

  • Salary:
Negotiable

  • Contact:
Anna-Marie Warren

  • Job ref:
240050_

  • Published:
about 1 hour ago

  • Duration:
6 Months

  • Expiry date:
  • Startdate:

ASAP

  • Consultant:
Anna-Marie Warren


Helpdesk Administrator

West Malling

6 month contract

40hr week

Responsibilities:


  • To monitor the helpdesk and proactively manage reactive and planned tasks through the CAFM system.
  • To manage the maintenance office administration systems.
  • To manage & update computerised PPM and work records.
  • To ensure PPM work orders are produced via help desk orders and documents.
  • To manage and produce reports, survey data and general maintenance related business letters.
  • To input completed work orders and produce associated reports from the database.
  • To monitor outstanding work orders and produce backlog reports.
  • To assist in invoice disputes by document preparation and control.
  • Motivate and manage other Admin staff and manage there training requirements.

Requirements:


  • Proficient use of Microsoft packages.
  • Previous use or knowledge of CAFM systems.
  • Good organisation skills.
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