Helpdesk Coordinator - Birmingham, United Kingdom - Ellen Group Facilities Limited

Ellen Group Facilities Limited
Ellen Group Facilities Limited
Verified Company
Birmingham, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Job description


With over twenty years' experience working in live environments and a proud history of success in fit-out and refurbishment works, our clients trust us because of reputation and results.

We complete construction projects and facilities management contracts in a range of sectors including retail, industrial, commercial, office, education and healthcare.

With a focus on compliance, the Ellen Group service is collaborative and delivered with a sense of urgency.

We are a team of construction professional's intent on providing high quality, all-inclusive construction related services to clients, large or SME.


Job Introduction


We currently have an exciting opportunity for a Helpdesk Administrator to join our rapidly growing team within our Birmingham Office.

This is a great opportunity for a customer focused individual to join a leading national facilities management company, which can offer unrivalled opportunities for career progression.


Role Responsibility
As a Helpdesk Administrator you will be responsible for

  • Coordination of engineer's workload
  • Raising Purchase Orders, Raising Invoices.
  • Spreadsheet Coordination and Management
  • Assisting the Helpdesk manager in general office administration duties
  • Quote Submissions
  • Contractor Liaising
  • Quote Chasing
  • Daily, Weekly and Monthly Reporting
  • Provide minutes of meetings
  • PM administration
  • Adhering to KPI's and SLA's
  • Excellent communication skills, as job will include written and phone contact with suppliers, customers, and colleagues. you must be an excellent problem solver work well with others and enjoy multitasking and working in a dynamic environment.
  • Team player, willing to work with colleagues for the benefit of the department and the contract.
  • Previous office / admin experience essential, Excel and other MS Office (or similar) skills required.
  • Smart Casual

Job Types:
Full-time, Permanent


COVID-19 considerations:
Social Distancing


Job Types:
Full-time, Permanent


Salary:
£22,000.00 per year


Job Types:
Full-time, Permanent


Salary:
£22,000.00 per year


Benefits:


  • Company pension
  • Flexitime
  • Onsite parking
  • Referral programme
  • Work from home

Schedule:

  • Flexitime
  • Monday to Friday

Education:


  • GCSE or equivalent (preferred)

Experience:


  • Administrative: 1 year (preferred)
  • Help desk: 1 year (preferred)

Work Location:
In person

Flextime
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