Club Administrator - Glasgow, United Kingdom - Whitecraigs Tennis Squash & Fitness Club
Whitecraigs Tennis Squash & Fitness Club
Glasgow, United Kingdom
Verified Company
3 weeks ago
Description
We are looking for an admin assistant to join our team at Whitecraigs Tennis, Squash and Fitness Club.The admin will assist with the smooth running of the club by providing support to committee members and Managers.
Our admin will act as the first point of contact for members and visitors and answer phone calls and direct queries to the appropriate staff members to deal with them.
The admin will implement organisational systems to ensure that all data is managed effectively and accessible when required.Membership admin
- Filing system for customer information to adhere to GDPR
- Answer prospective member queries and pass to relevant convenor
- Reconcile membership payments and refunds where required
- Clubspark assistance for members where required
- Membership report from clubspark monthly
- Answer member telephone queries
- Input membership sales to sage accounting software
- Burn security fobs for members
- Input all invoices into sage and raise for payment in a timely manner
- Complete payroll process for bar, tennis, squash and fulltime staff
- Reconcile banking payments with club accounts and report to treasurer and bookkeeper
- Use of Stripe, Go Cardless, Cashflows and Sage
- Reconcile the business into Sage posting Profit and Loss
- Assisting with HR matters
- Holiday calculators and sickness records
- Be the face of Whitecraigs T, S+F Club
- Daily interaction with members
- Customer facing at front desk
- Be the hub of knowledge for all club operations
- Support Club manager in day to day running of club operation
- Support President and Committee in their roles at the Club
- Support the club in keeping up to date on relevant paperwork, registrations and H&S paperwork
- Respond to parent queries and notify coaching team
- Assist with payments and refunds
- Coaching updates and Tournament info
- Previous office admin experience
- Knowledge of Microsoft Office Products
- Word, excel, PowerPoint etc.
- Excellent Interpersonal skills
- Excellent Organisational skills
- Ability to work as part of a team
- Knowledge of sage accounting software
- Experience in Payroll and Bookkeeping
Job Types:
Part-time, Permanent
Part-time hours: 16 per week
Salary:
£10.00 per hour
Benefits:
- Free parking
- Onsite parking
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Glasgow: reliably commute or plan to relocate before starting work (required)
Work Location:
One location
