QA Supervisor - Healing, United Kingdom - New England Seafood International

New England Seafood International

Verified Company

Healing, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This role will be 4 on 4 off 6am - 6pm

New England Seafood International (NESI) was established in 1991 and is an importer and processor of premium fresh and frozen sustainable fish and seafood.

NESI employs circa 650 people across two sites in the UK and imports a wide range of wild and farmed fish and shellfish from all around the world.

We are part of the Sealaska Corporation, an Alaska Native corporation formed in 1971 and which is owned by 22,000 Tlingit, Haida and Tsimshian shareholders, who are all bloodline descendants of the first settlers to the Americas.

Our vision is to "show people how to enjoy fish every day" and we pride ourselves on our supply chain integrity, sustainable sourcing, and high-quality product.

Our values run through our business and are Respect, Customer Care, By Learning We Grow, Team Spirit and Integrity

What is the main purpose of this role?

This role is to support the delivery, implementation and management of the quality Assurance agenda whilst being the first point of contact for the Quality Auditors.

What is this role accountable for?

Responsible to escalate CCP's, OPRP's, and QCP breaches. Responsible to monitor the performance of CCP's, OPRP's, and QCP (Safety & Quality KPI's). Where required, carry out investigations when CCP's fail.
Support the site management team on all validation and verification activities (i.e. CCP, OPRP, QCP).
Maintain and implement Factory related risk assessment (i.e. Swab, water, FB, etc.). Work collaborative with Compliance Coordinator to update Risk assessments and schedules when required.
Support QA Manager when hosting external audits or visits. Deputise for QA Manager during external audits and visits.
Maintain departmental KPI's and address factory performance through positive challenge at daily management meetings. Escalate poor performance to Technical Manager
Regularly attend taste panel. Ensure samples are available.
Gather the information required to allow a thorough investigation and root cause analysis to be carried out following the identification of food safety, legality and/or quality issues i.e. product contamination, hygiene issue, process control, audit nonconformances and breach of critical control points and operational prerequisite.
Ensure the correct documents are issued, implemented, and completed within the site and kept up to date with any amendments being issued in a timely manner.
Ensure schedules i.e. environmental swabbing and testing, calibration, raw material testing (fish, packaging, and ingredients) are carried out as per stated frequency. Implement corrective actions, as required.
Support the investigation of any complaints using RCA to prevent a recurrence.
Escalating to the Technical Manager or designated deputy, any serious breach that could potentially lead to a recall or withdrawal. Support with any findings.
Working with other site management team members drive and enforce food safety culture initiatives.
Presence and support any NPD trials, Pre-Pros, ensuring any technical actions are raised and completed.
Participation in completing the internal audits against the internal audit schedule. Own the Factory internal auditing process, including Risk assessment, schedule, training, completion rate, nonconformance close out. Report Findings to QA Manager.
Verify and confirm the endtoend traceability process including the factory start up checks daily. Address and close out nonconformances as these occur. Escalate to the QA Manager where a serious breach has occured.
Management and key contact for all department QA's including holiday scheduling and performance review. Review QA team members setting personal performance and objectives that help drive deliverance of the technical business plan. Manage T&A system and always ensure cover.
Adhoc project work as gaps are identified. Support Technical Manager with continuous improvement projects such as amendments to traceability paperwork, better ways of working, task analysis.
Manages the Calibration RA, ensure calibration activities are conducted at the established frequency.
Confirm Line Startup, Hygiene audits and checks are completed correctly, and any issues are flagged.
Maintain, and review the completion of the GMP system. Address and close out nonconformances as these occur. Escalate to the QA Manager where a serious breach has occurred.
Support and manage the use of the dispensation log, and the downgrade material process. Communicate decisions accurately and at pace.
Supporting Operation Supervisors to ensure all product exiting the factories daily meet the customers final product specification (including brand, own label, and food service)