Administrative Assistant - Derby, United Kingdom - Derby City Council

Derby City Council

Verified Company

Derby, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Application closing date

23/05/2024

Working Pattern

Full time

Salary

Grade:
D £24,294 - £25,119 a year

Contractual hours

37

Basis

Full time

Job category/type

Social Care - Adults

Attachments

Blank

Job description

Directorate:
People Services

Hours: 37 hours a week, Mon-Fri - Occasional Saturdays

Contract Type:
Fixed Term for 12 Months

Location:
The Gatehouse
The post is currently working Monday to Friday and occasional Saturdays each month when you will take a day off in the week
Working 9:00am to 17:00pm 37 hours per week
Based at The Gatehouse Kedleston Road

Carelink is a 24-hour emergency TSA accredited monitoring and response service ensuring that vulnerable people have access to support at the end of the phone or at the touch of a button whenever they need it.

We also offer a range of other technology to protect our service users in an emergency.

This is your chance to work as part of a professional team dealing with a diverse customer base, including vulnerable and older adults.

As part of the Carelink team you will be required to

Make installation appointments for the telecare installers
Visit elderly and vulnerable customers in their own homes to collate personal data
Collation and inputting of customer data into computerised systems.

Ensuring that confidentiality and data protection is observed at all times.
The Admin Assistant would be required to have an understanding or skills in the following areas:

Wide range of computer skills
Microsoft office programmes including word and excel
Telephone skills.
Customer service skills.
General office duties.

You will need to have the ability to organise your own workloads, prioritise tasks and work to deadlines.

Due to visiting customers in their own homes a full and current driving licence is required and access to a vehicle at all time.

Mileage will be paid.
Business use insurance will be required to be in aplce at commencement fot he role
An enhanced adults DBS is required for this position

Who We Are

Here at Derby City Council, we're dedicated to delivering nearly 250 first-class services to citizens and businesses in the heart of the Midlands.

People are at the centre of all that we do, and we have an outstanding track record of recruiting and developing talented individuals by providing them with varied and fulfilling career opportunities.

Find out more about what it's like to work for us.

What We Offer
You too could be part of something brilliant by becoming a colleague at Derby City Council; in addition to making a difference to the lives of people across the city, you'll also receive:

Flexible work/life balance scheme (depending on your role)
Hybrid working (depending on your role)
Modern office environment (depending on your job location)
Continued professional development opportunities & career conversations
27 days annual leave (rising to 32 days after 5 years' service), plus bank holidays (depending on contract)
Local Government Pension Scheme (depending on contract)
Team Derby Rewards retail and leisure discounts
Tusker Car Benefit Scheme
Cycle2Work Scheme & free cycle training
Employee Assistance Programmes & Support
Access to our Equality Employee Networks
LGBTQ+, Disabled Employee Network & Carers and our Black, Asian & Minority Ethnic Employee Support Network
Support for colleagues who are carers

The Opportunity
In the role of Telecare Admin Assistant, here's an example of what you'll be doing to make an impact:
Supporting elderly and vulnerable adults by arranging for telecare alarm equipment to be installed in their own homes to enable them to summon help in an emergency situation 24/7

About You
To be successful in this role, you'll ideally have...

Wide range of computer skills
Excellent communication skills
Telephone skills.
Customer service skills.
General office duties.
Ability to organise your own workloads, prioritise tasks and work to deadlines.

Next Steps

Interviews will be held:
Thursday 30th May 2024

Important Information
Links to the full Job Description and Person Specification are below.

All employees will normally be appointed to the minimum of the grade for the job.

Remember to align your personal statement to the essential criteria in the Person Specification.

Equality, Diversity & Inclusion

We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for.