IT Service Experience - Oxford - Sophos

    Sophos
    Sophos Oxford

    3 days ago

    Description
    A leading cybersecurity firm is seeking a Change & Adoption Associate to drive IT service experience transformation. This role focuses on enhancing customer journeys, managing communications to support technology adoption, and facilitating employee engagement.

    The successful candidate will lead initiatives aimed at continuous improvement within IT services and develop training materials for user personas.

    A dynamic and collaborative workplace culture awaits the right individual who can influence change across diverse employee populations.
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