Non- Invasive Cardiac Physiology Lead - Taunton, United Kingdom - Somerset NHS Foundation Trust

Tom O´Connor

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Communication and Key Working Relationships Exercise open and honest communication with all staff groups to ensure awareness of service priorities, plans and objectives.

Create a culture which fosters staff involvement, a progressive attitude to work life issues, is free from harassment and bullying and respects the dignity and diversity of all staff.

Take a lead role in communicating complex, sensitive or contentious issues, such as changes to service, roles and responsibilities, process and system changes.

This will involve robust negotiation and influencing skills. Support the implementation of effective communication and engagement with patients, carers and other sectors.

Ensure patients and their families/carers visiting the department are treated with dignity and respect and information is conveyed clearly and in a timely.

Lead in the handling of complaints and incidents to ensure early and satisfactory resolution of concerns, ensuring actions are taken to support learning requirements.

Communicates complex and sensitive information to patients. Planning and Organisation Organise and plan own day-to-day workload or activities to meet the demands of the job role. Ensure that day to day staffing and resources meet the needs of services.

Responsible for the effective management of staff sickness and absence including leave as well as maintaining an overview ensuring absence percentage targets are not breached, acting where required.

Analyse departmental performance, identifying patient needs, staff issues, and improvement opportunities. Reporting findings and recommendations and lead the development and implementation of improvement actions.

In conjunction with key stakeholders, assist in comprehensive service capacity mapping and demand profiling to inform the service delivery and workforce plans and to monitor achievements.

Use information obtained from patients, families and colleagues to make changes to the patient environment and care, where appropriate or necessary.


Assist with the production of business cases, options appraisals, briefing documents and bids, including new training programmes, service developments, and national bids.

Collaborate with Service and Senior Operational Manager in business cases where appropriate to support increases in demand affecting capacity assessing/ implementing different ways of working.

Development of Action Plans in timeframe requested as required by Senior Leadership team. Responsibility for Supervision, Leadership & Management To be responsible for the line management of the non
- invasive cardiology workforce team.


Work in collaboration with the Invasive Physiology Lead ensuring cohesive team working and service delivery across invasive and noninvasive cardiology services.

To cultivate an open performance culture ensuring staff can work to their full potential, enabling and supporting engagement and innovation at every level in the Trust.

Ensure that an effective system of performance review and feedback is in place throughout the team, including implementing the Trust requirements for an annual appraisal system for all staff.

To ensure that the equality and diversity agenda is fully incorporated into the business of the directorate and that all staff are treated fairly in line with trust policies.


To act as an ambassador for Somerset NHS Foundation Trust and lead by example, promoting a can do and proactive culture throughout the service.

To undertake effective attendance and performance management in line with Trust policies in the most flexible and productive way possible.

To deal with capability and disciplinary matters up to and including final written warning.

To performance manage staff effectively and in line with Trust policies to undertake roles which meet patient needs in the most flexible and productive way possible.

To be responsible for developing and implementing systems to ensure the engagement of staff in Trust business. To be responsible for the active promotion of staff well-being as a key business goal.

To be responsible for the recruitment and retention of staff within the portfolio, including workforce development and identifying training needs, ensuring the professional registration and continuing education needs are recorded, planned and met.

Develop workforce plans, using and developing appropriate workforce and service redesign and skill mix models to deliver services and workforce infrastructures which are fit for purpose.

To manage staffing levels to ensure service is maintained during annual leave, sickness, training and major incidents. To support the organisation in developing business continuity plans for the services. Develop and maintain links with educational resources e.g., Link with local Universities.

Lead, assist in education for the Echo services, actively maintaining a progressive learning environment for all grades of physiological and clinical staff.

Act as

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