District Direct Officer - Norwich, United Kingdom - South Norfolk Council

South Norfolk Council

Verified Company

Norwich, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Do you enjoy making a difference to people's lives? Would you like to assist people in being discharged from hospital?

What you could be part of

Our team of District Direct Officers work directly with the Norfolk and Norwich Hospital, Hellesdon Hospital, Discharge Facilitation Services, Housing Authorities and Adult Social Care to ensure that people are discharged from hospital as soon as it safe for them to be so.

Sometimes, it is the small, practical things that can delay this rather than any clinical need. Sometimes the need is for appropriate housing. The post holder will be working as part of a team to make this happen. Full training and support will be given within this established team.

The post holder will have a primary focus on The Norfolk and Norwich University Hospital although work in some other settings may be required.

Working at the Council enables you to be part of an organisation which is proud to deliver high-quality, customer focussed services.

Our success comes from us being commercially astute and business-like.

Continuous improvement is also vital and we challenge ourselves to develop new and innovative ways to improve the services that make a real difference to people's lives.

What you'll be doing
Taking and actioning referrals from the clinical teams and the Home First Hub

Arranging any home modifications to enable discharge

Arranging cleaning services as necessary

Liaising with patients' families to make discharge arrangements

Visiting patients' homes prior to discharge to identify any potential difficulties

Liaising with hospital staff to arrange home visits

Ensuring that the Team Leader is informed in the most timely manner of any factor that may delay discharge.

You must have
Great communication skills across a range of partners

Full driving licence

Access to your own vehicle

Ability to work to extremely tight timescales

What's in it for you

Our package includes:

25 days holiday increasing to 28 days after 5 years service plus bank holidays (prorata for part time employees)
Opportunity to work your hours flexibly to improve your work life balance (where operationally possible)
Employer pension contributions of 15% with the option to make additional voluntary contributions
Access to our One Team Rewards scheme including discounts in high street shops and restaurants, employee assistance programme, cycle to work scheme and a car lease scheme.
Payroll giving scheme
Refer a friend scheme
Regular reviews with your line manager, develop a personal development plan, as well as opportunities to undertake personal professional development training
Compassionate leave and sickness entitlement for times of need
Support towards volunteering days in the community and encouragement to be involved with fun activities to raise money for local and national charities.

Closing date:17 January 2023

Interview date: 24 January 2023

If you want to learn more about the Councils, then please visit our joint website