Porter - Wimborne, United Kingdom - Canford

Canford

Verified Company

Wimborne, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Overall Purpose

Porters are to be a welcoming first face of Canford for visitors and a helpful and reassuring presence for all pupils, staff and site residents at all times.

Porters are responsible for all daily operational requirements on campus.

This involves delivering on logístical set ups/collapse, waste management, post management, and a small amount of security awareness and any other task.

Duties
Core Portering Responsibilities (All shifts where applicable)
-
To adhere to Blue runner live feed reports to ensure all set ups/re setting up are carried out in a timely manner. (Internal or external events including weddings and events)

To carry out Help Desk tasks to ensure all tasks are planned and carried out
To assist or support on any furniture moves
Traffic management during shift placing out reserved cones for works or reserved bays for events, access, car parking and daytoday road safety, placing out and taking in oneway system signs.
Support and deconflict parking arrangements when events clash.
All staff any incidents or issues must be communicated to the next shift. (Transfer duty phones to next duty person)
Waste management. Ensuring all bins whether large wheely bins or small pedestrian bins are monitored, placed out for external collections, or emptied routinely.
Post Management. Working in conjunction with reception staff
To support the receipt, consolidation and delivering of post. Dept to collect their own post.
To commit to rota shifts as per contractual hours per week. Full year contract
Ensure buildings and premises are properly secured and spot any security or fire risk which may compromise that security.

Other tasks:
-
Keep pupils, staff and visitors feeling safe and provide reassurance

Supporting reception team/Estates by ensuring all key and padlock management for the site (aided by MC during the day for estates contractors and personnel).
Supporting receptionist team/Estates by ensuring maintaining car permit records and issuing car stickers.
Supporting reception team/Estates by managing ID cards alongside IT, digital locking systems and keys, including annual servicing and reactive repairs.
Opening/locking and dealarming buildings, when required.
Challenging unknown people on site as appropriate

Hand in lost property and securing items left insecurely outside.
Site patrols on busy / quiet days when the risks are increased.
Immediate response to DRAX security, lift and accessible toilet alarms, or incidents / concerns called in by colleagues.
Occasional speed camera management and operation.
Occasional parking audits and dropoff supervision

- challenging those who are inconsiderate or not following instruction

Health and Safety

To carry out hazard spotting and to report any accidents or near misses.
Ensure you operate to Departmental and School risk assessments and Policies
Report any items of machinery or vehicle malfunctioning or operating inconsistently immediately to your line manager.

First Aid

Be a first point of contact for immediate first aid assistance, and for directing / coordinating the emergency services response.
Fire attending all alarm activations and supporting colleagues when holding the duty phone. Submitting fire incident reports for all fire alarm incidents attended.
Hand over key information to the next shift and make written records of any key incidents or matters whilst on shift (e.g., intruders, incidents, police calls, defects)

HR/Training

To attend any mandatory training requirements
To engage and participate on your annual appraisal reviews

Other duties/points

On occasion you will be required to adjust your shift timings to suit the operational needs of the school
You will be required to work occasional weekends to support School activities

In any week during the year, the evening shifts, weekend shifts and shifts which cover larger group events involving external participants must be priority over day shifts
Undertake any other duties appropriate to the role as requested by line managers.

Knowledge / Experience

Full Current driving licence (D1/B1) (E)
Experience in managing and prioritising workload (E)
Experience of identifying service needs and delivering innovative solutions. (E)
Good communication skills and able to negotiate or defuse in stressful or difficult situations. (E)
Good personable and organisational skills (E)
Excellent attention to detail (E)
Customer service focused. Polite/helpful and cheerful (E)
Ability to work collaboratively building trust within the school community (Staff/parents/pupils/external visitors) (E)
Able to multitask and be proactive (E)
Smart appearance (E)
Enthusiastic and engaging personality (E)
Ability to work as part of a small team and use own initiative to meet commitments. (E)
Ability to problem solve. (D)
Selfmotivated (E)
Flexible/Adaptable (E)
Leads by