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Floor Supervisor - London, United Kingdom - The Beauchamp

The Beauchamp

Verified Company

London, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

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PLEASE NOTE THIS BUSINESS IS OPEN UNTIL 1AM SO YOU MUST BE ABLE TO CLOSE.

''Duties'''

As a Floor Supervisor, you will be responsible for overseeing the operations and ensuring the smooth running of the restaurant floor.

Your main duties will include:

Managing and supervising the frontofhouse staff, including servers, hosts/hostesses, and bartenders
Ensuring excellent customer service and satisfaction
Monitoring and maintaining cleanliness and organization of the dining area
Assisting with food preparation and ensuring food quality standards are met
Handling customer inquiries, concerns, and complaints in a professional manner
Training new staff members and providing ongoing guidance and support
Collaborating with the kitchen staff to ensure efficient service flow
Managing reservations and seating arrangements to optimize table turnover

'''Experience'''
To be successful in this role, you should have:

Previous experience working in a restaurant or hospitality environment
Strong knowledge of food production, food preparation, and bartending techniques
Excellent communication and interpersonal skills
Proven ability to lead and manage a team effectively
Exceptional customer service skills with the ability to handle difficult situations calmly and professionally
Knowledge of kitchen operations and basic cooking techniques is preferred but not required

If you have a passion for the culinary industry, enjoy working in a fast-paced environment, and have experience in team management, we would love to hear from you

Job Types:
Full-time, Permanent

Salary:
£13.00-£15.00 per hour

Expected hours: 45 per week

Benefits: