Customer Success Manager - London, England
2 weeks ago

Job summary
Create the future of travel with us. Whether it's to visit the people closest to us, starting an exciting adventure, or a career-defining business trip,
travel is an essential part of our lives.
Responsibilities
- Analyse customers' needs and suggest upgrades or additional features to meet their requirements
- Provide product and commercial performance reports to improve and grow customer use of Duffel's solutions
- Develop KPIs with each partner to measure and analyse business and technical performance and grow our utility to the partner
- Champion your portfolio's product needs within Duffel to inform our technology strategy and roadmap
Job description
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