Business Intelligence Officer - Newcastle upon Tyne, United Kingdom - The Newcastle upon Tyne Hospitals NHS Foundation Trust

The Newcastle upon Tyne Hospitals NHS Foundation Trust
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Verified Company
Newcastle upon Tyne, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

The Newcastle Upon Tyne Hospitals NHS Foundation Trust is seeking to appoint an enthusiastic and committed Business Intelligence Officer on behalf of the National Institute for Health and Care Research Clinical Research Network North East and North Cumbria (NIHR CRN NENC).

This is an exciting opportunity to be part of our busy Business Intelligence team.

The post holder will play a key role in ensuring that the study data related to the NIHR Portfolio is up to date and support the Business Intelligence Manager and team to produce reports and resolve queries from internal and external stakeholders.


The NIHR Clinical Research Network is the clinical research delivery arm of the NHS in England, tasked with supporting the rapid set-up and effective conduct of studies so that researchers can gather the robust evidence needed to improve treatments for NHS patients.

The NIHR is committed to equality, diversity and inclusion (EDI) across its workforce.

Embedding EDI helps foster an inclusive environment, engage the talents and energy of diverse people in all areas of our work, and improve the relevance and quality of our research.

Interview Date: 4th April 202- 18 Hours per a week


The post holder will work as part of the Business Intelligence Team for the LCRN ensuring the timely upload of recruitment and performance data relating to NIHR Portfolio studies, work as part of a helpdesk to record, track and resolve queries, review reports and validate data and provide administrative support to the Business Intelligence Team.


Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.


Rated 'Outstanding' by the CQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We're also proud to be the second largest provider of specialised services in the country.

This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients 'contacts' each year, delivering high standards of healthcare.
- represented groups.

  • Ensure the timely upload of recruitment and performance data relating to NIHR Portfolio studies. This will include supporting and training Recruitment Data Contacts (RDCs) in the process of uploading recruitment data.
  • Ensure that all study data on the NIHR Portfolio is up to date
  • Review reports distributed by the

CRN:
North East and North Cumbria to validate data and raise queries

  • Work with the Business Intelligence Systems Manager on the interpretation, presentation and use of information collected
  • Support the Business Intelligence Systems Manager on the production of accurate and timely information and reports for Executive Meetings, Clinical Research Leads, Specialty Leads, Performance Management Meetings and Research Delivery Managers. Disseminate reports to various audiences as required.
  • Produce information on behalf of the Business Intelligence Systems Manager as required
  • Set up processes to support analysis and increase data quality and reporting efficiency
  • Contribute to the overall performance evaluation towards the NIHR Clinical Research Network High Level Objectives
  • Work as part of a helpdesk team. In this capacity the post holder will be responsible for receiving calls, recording and tracking the progress of requests, keeping users informed on the status of their request and making an initial assessment of the request in an attempt to resolve these or escalate to the appropriate person.
  • Provide general admin support to the Business Intelligence Team
  • Undertake activities that meet the organisational business objectives and undertake personal and professional development as discussed with the Business Intelligence Systems Manager during the appraisal cycle


As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you.

Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
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