Personal Injury Claims Handler - Tonbridge, United Kingdom - Multi Trades Recruitment Limited

Multi Trades Recruitment Limited

Verified Company

Tonbridge, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Multi-Trades Recruitment is looking for a Large loss claims handler for a well-established company in TONBRIDGE.

About you:

Good spoken and written communication skills.
Accuracy and attention to detail.
Ability to take increased ownership and responsibility when necessary.
PC literate with great administrative skills.
Excellent organization and time management skills.
Work individually and proactively, as well as part of a team.
Drive/motivation
Helpfulness and strong customer service
Motivated by teamwork
Empathy and understanding
Confidence & a professional attitude
Team Player.
Positive approach.
High energy levels.
Minimum 5 years experience of handling Technical personal injury claims
Excellent written and verbal communication skills and be a capable and confident negotiator
Time management and organization skills
The ability to manage their time effectively and demonstrate great attention to detail
Be capable of assessing evidence and making strong commercial decisions
Have a proven track record in dealing with fasttrack and multitrack bodily injury claims including liability disputes.
A good knowledge of indemnity, liability and quantum issues will also be useful
Thorough understanding of.
Personal injury claims (MOJ/Scottish and fast track)
Advanced liability
Fraud awareness
Principles of indemnity
Requirements under the RTA and Article 7
Secondary education with qualifications in Maths and English, or demonstrable ability in numeracy skills & written English.

About the job:

Monday-Friday (40 hours per week)
Salary: £30,000
Assessing indemnity, investigating liability and quantum on motor claims, ensuring that each claim is dealt with thoroughly to limit indemnity spend
Communicating professionally to ensure our policyholders are treated fairly and that the customer receives worldclass customer service in accordance with industry and company guidelines.
Proactively managing a caseload ensuring that correspondence and tasks are dealt within the SLA's
Negotiating settlement of thirdparty claims
Improve customer claims experience by identifying process/control gaps in legal defence panel performance and agreeing relevant actions.
Maintaining a high degree of technical knowledge and to keep abreast of market and legal updates
Support cost, service, and process efficiency projects across the department, as well as participating in departmental projects.
Maintain resilience and composure to remain positive under pressure and in changing circumstances
Demonstrate a desire to take ownership of your work and maintain excellent attention to detail
Constantly seek and communicate improvements in how we deliver excellent customer service.
Undertake any individual or team task in line with the company values
Ensure a relevant level of technical understanding with continuous development and learning.
Start: Subject to interview

**To get more information about this role please CALL Josh 9 am-5 pm on Weekdays or TEXT any other time on