Customer Support Associate - Belfast, United Kingdom - Hire Group

Hire Group

Verified Company

Belfast, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Title:
Customer Support Executive

Location:
Belfast, Northern Ireland

Salary:
Competitive

, Permanent

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Executive.

In this role, you will be responsible for providing exceptional support to our customers and resolving any issues they may have in a timely and efficient manner.

Responsibilities:

Resolve customer issues and complaints
Document customer interactions and escalate issues as needed
Provide product and service information to customers
Collaborate with crossfunctional teams to improve customer experience

Requirements:

Excellent communication skills, both written and verbal
Strong problemsolving skills
Ability to multitask and manage time effectively
Previous experience in customer service or a related field
Familiarity with CRM software is a plus

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth.

If you are passionate about providing exceptional customer service and are looking for a challenging and rewarding career, we would love to hear from you.

To apply, please submit your resume.

Salary:
£23,093.00-£24,093.56 per year

Benefits: