CRM Agency Account Director - Bristol, United Kingdom - Recruitment Hound Ltd

Recruitment Hound Ltd

Verified Company

Bristol, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Account Director Responsibilities

Maintain excellent clientagency relationships with client stakeholders at all levels
Present major or complex project scope proposals, project and status updates, and creative work to clients, securing client's understanding, buy in and project approval
Producing written work such as project presentations, proposals, budgeted scopes of work, complex timing plans, reports and client comms for Senior Manager levels
Provide expertise, guidance and support for both junior team members, as well as team members in other disciplines to help them meet project goals and deliverables
Identify opportunities to delivery efficiency for the client, accurately estimating resource requirements and costings to ensure profitability
Monitor, reconcile and manage resource deployment against client projects
Maintain full financial responsibility across invoicing and reconciliations
Identify new growth opportunities to secure additional projects and scope with clients and new business, whilst also aligning with internal colleagues
Understanding the client's strategic goals, and supporting the development of strategic plans and responses to client briefs, demonstrating excellent understanding of client's strategic requirements by providing valuable inputs, insights and feedback forthe Strategy team
Write briefs for complex or major projects, whether for creative, analysis or strategy requirements and support more junior team members with producing their briefs
Lead the effective solution of problems, whether related to internal or client stakeholders and ensure the maintenance of the highest quality assurance standards with your colleagues
Support the professional development of SAM, AM, and AE team members, providing effective mentoring and leading the QPR process
Support the marketing of the Agency and be an ambassador online, at events and all other opportunities

Requirements:

Experience as an
Account Director desirable, or minimum 2 year's experience at SAM level
Understanding of agency Client Services techniques
Excellent understanding of CRM principles and datadriven marketing best practices
Great communicator and great at building relationships with all
Leadership qualities, from supporting, guiding projects, mentoring and recruitment
Well organised, thorough attention to detail
Very good experience of of MS Office Suite (including Google Equivalents), Harvest and Forecast
Highly motivated to meet deadlines and the highest standards
Dedication and continuously seeking to improve the quality of your work

Excellent benefits (STC)

Hybrid environment 2 days in our central Bristol office / 3 days optional office/home working

Catered lunches Tuesday

Thursday
25 days' annual leave plus a day off on your birthday, increasing by 1 day per annum at each year anniversary up to 30 days, plus bank holidays
Summer and Christmas hours finish 2.5 hours early one Friday per month in June, July, August and December
Contributory company pension 4% employee 3% employer of total pay through salary sacrifice, escalating 1% each year following your 2nd anniversary, up to 8% employer contribution
Bupa dental care
Vitality health insurance
Lots of social events, including Summer and Christmas parties
Cycle to work scheme
Employee Assistance Programme offered by Assured Health
IPA Membership
Bristol Creative Industries Membership