Fm Helpdesk Administrator - Motherwell, United Kingdom - ERS Scotland Ltd

Description

A well-established and successful leader in the construction, provision and maintenance of commercial property development are currently recruiting for an experienced Facilities Helpdesk Administrator to join their growing business on a full time permanent basis.

This is a brand new position that has been created within the FM business where you will be responsible for operating CAFM system for all PPM & reactive maintenance in all properties and sites whilst ensuring full recharge off all operatives works and reconcile to payroll/purchasing.

Job responsibilities to include, but not limited to:

• Operating Facilities CAFM system to strict guidelines
• Managing reactive tasks on the CAFM system
• Dealing with queries and providing useful information to clients
• Managing engineers movements either on site or within the office
• Taking calls
• Input of the timesheets for the operational team
• Updating subcontractor files including all PPM/maintenance certificates for audit purposes
• Raising PO's
• Assist with reports including WIP

Essential requirements:

• Proven track record of the above requirements
• Experienced and confident using/operating CAFM systems
• Experience in planning and managing engineers/operatives workloads, diaries etc.
• A good understanding of finance and purchase orders
• IT Literate and experienced using the likes of Excel, Word etc.
• The ability to produce reports such as WIP
• Strong attention to detail
• Able to demonstrate a string focus on customer care combined with excellent communication skills

Job Types:
Full-time, Permanent


Salary:
£28,000.00-£34,000.00 per year


Benefits:

• Canteen
• Company pension
• Onsite parking

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Experience:

- using/operating CAFM systems: 2 years (required)
- planning/managing operatives workloads, diaries etc: 2 years (required)

• Finance admin: 2 years (required)
• Purchase order: 2 years (required)

Work Location:
In person


Reference ID:
ERSFMHD1