McDonald's UK

Customer Care Assistant (BB-7D344)

Found in: Talent UK

Customer Care Assistant Restaurant Name:Potters Bar - Metropolitan House Shift Pattern:Fully Flexible Hours of Work:Flexible Franchised Restaurant:Yes Job ID:170092 Position Type:Full Time Starting Pay Rate: £ 6.50 - Age 16-17 £ 7.25 - Age 18-20 £ 8.72 - Age 21-24 £ 8.72 - Age 25 + Detailed Shift Pattern: Monday Anytime Tuesday Anytime Wednesday Anytime Thursday Anytime Friday Anytime Saturday Anytime Sunday Anytime Position DescriptionAs a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction. You may also take part in the planning and implementation of children's parties, coffee mornings, children's competitions and other special events organised by your restaurant. A franchised restaurant is a restaurant operated by a local business person trading under the McDonald's name. Currently over 80% of our restaurants in the UK are franchised but from a customer point of view there's no difference. Position RequirementsQuite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued. Position AttributesYou’ll need to be confident in approaching and dealing with diverse groups of people. Friendly, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. You’ll also need to understand the importance of maintaining high standards of service as well as cleanliness. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Finally, your appearance should be smart and clean. Related jobs in Potters Bar - Metropolitan House , Restaurant, Restaurant

calendar_today5 days ago


info Full Time

location_on Potters Bar, United Kingdom

work McDonald's UK

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