Customer Care Specialist (BB-CE442)
Found in: Talent UK
Description:Adecco are currently recruiting a Customer Care Specialist to work for one of our clients in Hawarden.The Customer Care Specialist promotes continued growth and superior customer service for new business and current customers within an assigned territory. Serves as an internal sales and customer contact for initial inquiries, quotes and service within an assigned area and to provide support. Follows-up on sales and marketing opportunities via e-mail and phone communications.Principal Duties and Responsibilities:Supports the Sales process by providing preliminary information to prospective contacts/leads and current customersContacts current customers and promotes services for new business opportunitiesPrepares proposals and provides support for customersPromotes services by contacting current clients whom are using competitorsMaintains input of new/existing client informationAssists and supports Sales Account Managers in their annual goals to increase bookingsWorks in conjunction with the Marketing team to provide administrative and coordination support for events, including pre-work, scheduling, mailings, marketing materials, and customer contactsFollows up on open quotations and sales opportunitiesResearches customer accounts, identify opportunities for growth & generate interest.Provides information and input into the Commercial Unit to assist with the establishment of new opportunities and areas of focusEducation & ExperienceSales or Business Development experienceUnderstanding of CRMComputer proficiency in Word, Excel, PowerPoint and database applicationsExcellent verbal and written English communication skillsExcellent phone and customer service skillsDetail oriented and able to handle multiple tasksAble to maintain positive contacts within all levels of the organisation to exchange explain and interpret information or ideas and follow-up on client requestsIf you are interested please apply directly to the advert or call 01244 346674 for more information.
calendar_today5 days ago