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Customer Service Manager (BB-E5B26)

Found in: Talent UK

Description:
Job Description The successful candidate will be responsible for the day to day running of the customer service function, acting as a point of escalation for the team. You will be instrumental in the process improvement of the multichannel customer service offering as well as the upskilling, training and day to day management of the team. The Successful Applicant The Customer Service Manager will be/have:A passion for delivering incredible Customer ServiceHighly organisedGreat attention to detailHands on experience in an online retail website customer service teamMethodical solutions to small and large issuesAn enthusiastic & energetic, 'go the extra mile' work ethicAn intuitive grasp of brand with a 'customer first' approachStrong organisation skills: self-directed & capable of working effectively in a fast paced, exciting environment while juggling multiple projects What's on Offer Salary £35k - £40k Great opportunity to lead and grow a team

calendar_today5 days ago

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info Permanent

location_on Stoke-on-Trent, United Kingdom

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