Government Recruitment Service

DataOps Analyst (Service Analyst) (BB-FE818)

Found in: Talent UK

Our Data Operations analysts work in small, focused teams, delivering quality user experience-led solutions for our customers. We are truly Agile and this is reflected in the co-location of our product owners with the delivery teams, our small iterative releases, modern development techniques and our culture of openness, participation and ownership.You will be expected to:• Support service delivery and service improvements• Take ownership of service issues• Have excellent communication and stakeholder management skills• Assist in alerting, reporting and monitoring of live services• Report against SLA and KPI’s, produce timely, accurate management information• Proactively engage with major incident management• Assist with continuous service delivery improvement initiatives• Confident working in an Agile environment• Doesn't have a hierarchical mind set but enjoys being part of a flat culture• Contribute to organisational development by involving yourself and others in co-curricular activities like 'lunch and learns'• Be enthusiastic about sharing and receiving constructive feedback with your team members• Own ITIL functions such as running Change Boards, Problem Management, Reporting etc as required• Provide guidance and training on processes eg. Change management

calendar_today3 days ago


info Permanent

location_on Fobbing, United Kingdom

work Government Recruitment Service

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