Deloitte

Finance Service Desk Assistant, Customer Services, Enabling Functions (BB-56AB3)

Found in: Talent UK

Description:
So, you are interested in working in a busy Finance team and are looking for a way in. You have a thirst for knowledge and are looking for a supportive environment where you can learn. Thinking on your feet comes naturally and you enjoy delivering a great customer experience. If this rings true, then this role could be for you.Working at the forefront of the finance team requires mental agility. Our Finance Service Desk receives high volumes of enquiries from clients, suppliers and employees about a whole range of issues important to them. It’s a complex role that primarily deals with accounts payable and accounts receivable queries, so you’ll need to build strong working relationships to be successful. The ability to provide accurate guidance in a professional and timely manner is essential.We are proud to offer flexible working arrangements which allow our people to choose the most suitable working arrangement that works for them. Whether this is working 4 days per week, taking the summer months off work, or more flexibility around your working pattern, we consider both formal and informal working arrangements that allow our people and our clients the best outcome. If you would like to hear more about our flexible working arrangements, please let us know. Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of 2 years or more. If this is relevant for you, just let your recruiter know when you make your application.Your roleCoRe, Deloitte’s global business services organisation, supports the Global Strategy by delivering consistent quality and measurable value across the global network. Covering eight distinct areas; Contact Centre, Creative Services, Data Protection Assessment Services Data Management Services, Knowledge Services, Procurement, Real Estate and Research Services. CoRe is uniquely positioned to develop new and innovative approaches beyond current member firm capabilities by:Leveraging global scale to drive bottom-line savingsIncreasing speed to market to drive top-line growthAdopting best-in-class processes and toolsPropelling innovationUniting top talentYour work, your choiceAt Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.Location: Milton KeynesWork pattern: Full Time, fixed term 7am – 6pm shifts Monday - FridayYour professional experience•Able to work well under pressure and manage customer expectations•Ability to deal with volume calls and enquiries•Team player with a calm and courteous manner•Professional and confident communication skills, both written and verbal•Proficient with Microsoft office •Able to work effectively, both independently and as a member of a team•Experience of working in a customer services environment Desirable•A background in finance is desirable but not essential •Experience in working in an accounts payable role would be advantageous

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location_on Cardiff, United Kingdom

work Deloitte

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