Capita

Senior Pensions Administrator (BB-22E2A)

Found in: Talent UK

Description:
We’re supporting our clients as they adapt to a new world in the wake of COVID-19. We’re now recruiting for roles which will help our clients to deliver vital services and to resume business wherever possible. Job title:Senior Pensions Administrator Job Description: Delivering excellence as a Senior Pensions Administrator: A fantastic opportunity has arisen to work within a dynamic administration function that prides itself and is passionate in providing outstanding customer service to our client, a global blue-chip financial services company. You will be assisting with the successful delivery of projects and day to day work processing. The role will also involve the production of reports and data analysis. Reporting to the Scheme Events & Projects Team Leader you will be responsible for providing a high-quality service to our client, delivering on large scale pensions and benefits projects, together with business as usual scheme events work. This is a progressive role requiring intermediate Excel skills and a keen eye for process improvements. What you’ll be doing: Acting as a subject matter expert and transformational change specialist, working alongside the Pension Projects Analysts and supporting the Scheme Events & Projects Team Leader in the delivery of key projects and scheme events within KPIs/SLA’s, maintaining control over projects and proactively communicating on progress. Perform system testing, as directed, to ensure that technical developments fulfil systems specifications and business requirements Assisting in due diligence exercises by analysing data quality, identifying data issues and proposing solutions Challenging the activities inside and outside the team in order to improve the client experience, as well as efficiencies within the team. Working to deliver requirements for scheme events and projects within KPIs/SLA’s and guide the planning process. Meeting performance, quality and customer care targets as well as complying with industry standards All aspects of bulk task or scheme events administration, including production of valuation extracts, production of annual pension statements, lifestyle process, bonus waiver, tax year end activity, carry forward scope calculations, data cleanse, report writing and project work. Building reports will form an integral part of this role as client requirements often mean designing one off reports for specific projects. What we’re looking for: Have made significant progress through pensions’ industry qualifications Proven track record of providing quality customer service in a similar environment Ability to demonstrate and deliver continual service improvement Strong organisational skills with the ability to prioritise own workload Strong analytical skills Ability to identify trends and develop solutions to improve the member experience Ideally knowledge of Defined Benefit Occupational Pension Schemes About Capita Learning Capita Learning is a leader in Learning and Development Transformation. Our expertise covers everything from strategic learning consultancy to managed learning services, curriculum design and training delivery to digital and competency management. We also specialise in apprenticeships and pre-employment programmes. You’ll be joining a team who are passionate about innovation and who take pride in making learning and training the best experience possible. What’s in it for you? A competitive basic salary 23 days’ holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two plenty more Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you’ll do next: Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. If you need any further information please contact Jo Robinson by email at We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees. All interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact. All Capita colleagues who can work from home should do so; and where it is not possible for colleagues to work remotely, we have taken important steps to protect those working from Capita’s offices. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time. Location:Edinburgh ,United Kingdom Time Type:Full time Contract Type:Permanent

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