Candy Hoover Group S.r.l.

Inbound Sales Advisor (BB-97621)

Found in: Talent UK

Description:
Hoover Candy, part of Haier Europe, has seen sales revenues increase to record levels. We have an exciting future vision and are looking motivated and driven Sales Advisors & Sales Executives, to help us continue to achieve our growth plans. Our successful Sales Executives are target driven but still really care about our customers which is key. These roles would suit individuals who want a stable career and who strive to be the best. Experience within a sales through service environment is highly beneficial. Our Sales Advisors and Executives receive inbound service calls from our customers who are experiencing issues with their appliances, give amazing service and up sell added value service products. Our Sales Advisors and Executives have the opportunity to earn a brilliant achievable bonus through maintaining excellent customer service and selling our added value service products. Our Contact Centre is open Monday - Friday 8am-6pm, Saturday and Sunday 9am-5pm for our customers to speak to us, that's right, no late evenings. Our Sales Advisors - Sales Executives work 37.5 hours per week between those hours and always know what they are working with fixed shifts and rolling rota patterns we have. Benefits: Salary between £19,400 - £20,300 (Dependent on experience) + uncapped commissions (realistic OTE £30,000 - £40,000+) 30 days holiday (pro rata) plus Christmas Day, Boxing Day and New Years' Day No late evenings Free onsite parking Free fruit delivered twice a week Company profit related bonus (Up to 3% per annum paid quarterly) A culture that rewards excellent customer service Staff discount on our products Discounted gym membership @ Thrive gym (next door) Membership to discounts off major high street stores, entertainment, holidays and days out A social committee which organises nights out and fundraising events Employee Assistance Programme Knowledge, Skills & Qualifications required: Essential: Demonstrable inbound sales expertise, within a target driven sales through service environment Solution driven, able to adapt sales approach to tailor to the customers’ needs Reliable, trustworthy and conscientious Strong ‘Sales Drive’ Excellent team player Strong Communication Skills Resilience with the ability to work well under pressure Experience of working within a target driven environment with clear evidence of meeting targets consistently Empathetic customer driven approach Ability to respond and adapt to changing environments Experience of working quickly and accurately with a range of different systems Individually motivated and driven Ability to work independently with high levels of self-motivation Desirable: FCA background Previous experience selling insurance and or warranty products Our Sales Executive roles are based at our Bolton Contact Centre. Commutable locations include Bolton, Bury, Farnworth, Wigan, Walkden, Swinton, Greater Manchester, Salford and Lancashire Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of individual employees support a culture of learning and attract world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. Hoover Candy reserves the right to close the role prior to the advertised closing date should a suitable applicant be found. ** Please note, this role is office based, however due to COVID-19 our training will be a mixture of office based and home learning and then you may be expected to work from home whilst the government advice states that this is necessary. Because of this, you ideally need a quiet environment, mobile phone and good internet connection (minimum of 10mb download speed and no more than 2 devices connected at the same time). If you don't have these then please still apply but email to let us know so we can discuss other options with you. ** INDCSS

calendar_today3 days ago

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info Category: Contact Centre

location_on Bolton, United Kingdom

work Candy Hoover Group S.r.l.

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