ForViva

Planner (Salford) (BB-30F10)

Found in: Talent UK

Description:
This is a fantastic opportunity to work for an experienced and innovative construction firm that is committed to putting customers and clients at the heart of everything it does. Liberty is passionate about housing maintenance and development, with a strong commitment to value for money services that make a positive difference to people and the communities in which we work. We are currently looking to recruit for a Planner to join us to control and monitor the daily work activity using the organisations IT system to ensure that work is allocated and delivered to agreed business priorities and in the most cost-effective way. Monitoring the incoming work raised by the service centre, you will conduct customer satisfaction surveys and follow up on enquiries and complaints; updating the IT system to allow statistical data to be collated and liaising with operatives to ensure work is completed within specified time. You must also liaise regularly with other relevant departments to ensure that service is delivered to the organisations service delivery standards and undertake administrative duties to support the team. With a full range of administration skills and experience of operating a computerised database (ideally DRS), experience on Accuserve is desirable. Candidates must be able to use Microsoft Office software (in particular Outlook, Word, Excel and Access) and be capable of working to deadlines and communicating with both internal and external customers. Any experience gained within a social housing environment would be beneficial but is not essential. We offer a range of benefits for a rewarding career including though not limited to: · Pension scheme · Discounted gym memberships · Discounts and savings on travel, hotels, shopping, holidays and restaurants · Cycle to Work scheme · Life Insurance · Smart Health (including round the clock access to 24/7 UK-based GPs) · Health Shield Plan In addition to all the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards on both health and safety and ensuring all of our Planners are qualified to the highest standard with a view to enhance your skills by offering additional training to give you the skills you need to deliver the service required. Liberty is committed to achieving equal opportunities in employment.

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location_on Salford, United Kingdom

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