SEO Account Executive (BB-E2007)
Found in: Talent UK
Description:ROLE OVERVIEWWe are looking for a highly intelligent, charismatic and creative thinking individual who is passionate about digital marketing, in particular SEO.The successful candidate will be keen to learn, want to strive for success and have a desire to question everything. An analytical mind-set coupled with a creative flair is a must for this role along with the willingness to take a risk.The overall purpose of this role is to support the Content Strategist and Senior SEO Manager in implementing content strategy for key clients. You will be responsible for the management and delivery of content scopes for our clients, using both internal resource and our network of specialists, in order to achieve client business objectives and targets.The role will be dedicated to driving content performance through the day-to-day management and effective implementation for a number of key client accounts.RESPONSIBILITIESSupport SEO Manager and Senior Manager with the development and implementation of Account Development Plans (ADPs) and client strategy for the team’s portfolio of clients in order to sustain and grow client performance. Ensure client feedback on APDs is fed back to Account LeadsSupport client performance management activities to include: checking performance for clients regularly, flagging issues, advocating best practise and innovation towards client performanceUnderstand client content strategy and feedback internally and proactively on areas that could be consideredEnsure all content is in line with the client brand, whilst also meeting our objectivesEnsure full understanding of client portfolio and their brands and communicate to wider teamEnsure client profitability and get approval from Account Lead on costly pieces of workCollating and checking data for client reporting purposes in tangent with the Croudie Network, writing and communicating reporting summaries and executive summaries to a high standardCompleting data analysis to spot trends, patterns, challenges and successes using the support of the Croudie network. Identifying and troubleshooting anomalies within SEO data and taking corrective actionsUnderstand and adopt the required communication and client service standards for each client as well as generally in order to provide excellence on both levels. This entails responding to client emails within 4 hours, being available for client calls and ensuring there is adequate cover when absentComplete Croudie administration, project managing assigned work, ensuring briefs to the network are comprehensive and accurate and quality checking returned work is to excellent standardTrain Croudies on clients and on ad hoc aspects of task requirements. Support the Development Manager on the development of Croud AcademyContribute to internal training and development modules and delivery sessions as required, supporting the Development Manager. Everyone is responsible to deliver training modules internallyAdvocate knowledge share, support delivery of cross channel processes and sharing of tools.Learn about new technologies and ways of working, how to monitor market trends in order to support internal growth and efficiency strategies. Support and contribute to the development of the tech roadmapAdvocate company policy and process, support client retention. Be aware of and work to business goals such as margin, NPS. Complete journals daily to ensure all time is allocated to a high degree of accuracyManage and deliver at least one “Test & Learn” activity per month to support client innovation and to contribute to the internal Case Study processPERSON SPECIFICATIONDegree level education or equivalent / relevant work experienceStrong interest in / passion for digital marketing and / or SEODesirable work experience within SEO or digital marketingStrong Microsoft Office skills which must include Excel, Word and PowerPointProficiency in data entry, working with and managing numbers / dataProven track record of working to and meeting deadlinesProven time management skills and ability to manage tasks simultaneouslyImpeccable attention to detailA mathematical and analytical mindAbility to manipulate large amounts of dataHighly organised and an ability to multi-taskStrong communication, organisation, and presentation skillsExperience of working in teams to meet a common goalCustomer service experienceCOMPANY BENEFITSOn completion of the three month probation period every employee is eligible for the benefits listed on our careers site which include:25 days holiday a yearAnnual performance bonusSale commissionRecruitment referrals bonusGym membership contributionsRide to Work schemeRail cardSeason Ticket loanFree fruit, breakfast cereals and tea & coffeeFree home office chair and screenEnhanced maternity and paternity packageShare option schemeLife and income protectionMedical cash planAgile Working PolicyStandard hours are from 9.00am to 5.30pm, there’s flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours).Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
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